Business Details
28 Years
experience
Emergency
services
Your Trusted Insurance Partner in Taunton, MA
FBinsure is a leader in providing insurance and risk solutions for clients, driven by the professionalism, education, and integrity of our employees. Our mission focuses on improving products and services to meet client needs while sharing prosperity with employees and communities. We prioritize client focus, social responsibility, integrity, and innovation as core values that differentiate us in the industry. With offices in Southeastern Massachusetts and Rhode Island, we serve diverse markets through tailored insurance programs. Our team of highly-trained professionals works directly with clients to design solutions addressing personal and business risks.We maintain partnerships with A-rated insurance companies to offer competitive options for auto, home, life, and business insurance. Our commitment to education ensures clients understand coverage options, from liability protection to cyber liability. Through community involvement and programs like FBcares, we invest time and resources into local initiatives. Our recognition as a MAIA Five Star Agency underscores our dedication to operational excellence. We combine technological innovation with personalized service to exceed client expectations.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Employee Benefits
Cyber Liability
Workers Compensation
Boat Insurance
Wedding Insurance
Flood Insurance
Details
- Year established: 1998
Highlights and features
- We offer 24/7 emergency claims assistance for urgent situations.
- Our team holds specialized designations like Certified Insurance Counselor (CIC) and Chartered Property Casualty Underwriter (CPCU).
- We provide tailored insurance programs for unique risks in construction, cannabis, and municipal sectors.
- Our MAIA Five Star Agency designation demonstrates operational excellence and client service standards.
- We combine local expertise with national carrier partnerships to secure competitive coverage options.
Associations and certifications
- MAIA Five Star Agency
What people say
Excellent service
Speedy service
Stress-free process
Friendly and helpful
Phenomenal service
Services
Auto Insurance
We provide comprehensive auto insurance solutions meeting Massachusetts' minimum requirements while offering enhanced protections. Our policies cover liability, collision, comprehensive damage, uninsured motorists, and personal injury protection. Specialized options include classic car coverage and wedding insurance for newlyweds. Our agents compare quotes from multiple carriers to find optimal protection at competitive rates while explaining coverage nuances like PIP benefits and deductible choices.
Homeowners Insurance
Our homeowners insurance protects your largest investment with coverage for property damage, personal liability, and additional living expenses. We address New England-specific risks like storm damage and sump pump failures while offering endorsements for flood protection and valuable item coverage. Agents help clients understand policy exclusions, inventory documentation, and appropriate coverage limits for structures and personal property.
Business Insurance
We create customized business insurance programs for companies of all sizes, from four-person bakeries to 400-employee contractors. Coverage options include general liability, workers' compensation, cyber liability, equipment breakdown, and directors & officers insurance. Our industry specialists serve construction, cannabis, manufacturing, and municipal sectors with risk assessment and alternative financing strategies tailored to business operations.
Life Insurance
We offer term and permanent life insurance solutions to secure your family's financial future. Our agents explain policy differences between term life, whole life, universal life, and variable life insurance while helping determine appropriate coverage amounts. We emphasize the importance of protecting against income loss for both working and stay-at-home parents through customized death benefit calculations.
Employee Benefits
We develop comprehensive employee benefits packages including health, dental, vision, disability, and retirement plans. Our advisors analyze current plans, compare marketplace options, and implement communication strategies for employee education. We help businesses navigate rising healthcare costs while maintaining competitive benefits packages that attract and retain talent through creative funding solutions.
People
Nicole Martorana
President
Nicole joined FBinsure in 2009 after financial systems consulting experience. She became President in 2023 following COO roles. Holding BS and MBA degrees from Bentley University, she serves on industry advisory councils and Commonwealth Automobile Reinsurer committees.
Tom Rogers
Chief Executive Officer
Tom joined FBinsure in 2001 after systems management roles. As CEO since 2025, he holds finance degrees from Bentley University and multiple insurance designations. He actively participates in community organizations including Old Colony YMCA and South Coast Independent Insurance Agents.
Gregory Arnold
Chief Financial Officer
Greg joined FBinsure in 2004 with prior financial management experience. Holding accounting and MBA degrees, he oversees financial operations and agency mergers. He serves on youth sports boards and East Bay Rowing, maintaining community ties while managing financial strategy.
Kerrie Koestner
Chief Operating Officer
Kerrie joined FBinsure in 2008 after Navy service and insurance career in California. With multiple industry designations, she leads operations and employee development. She serves on the Applied Client Network Board of Directors while managing daily agency functions.
Russel F. Martorana
Consulting Partner
Russel served as FBinsure CEO from 1998-2025 after CPA experience at PricewaterhouseCoopers. Holding CIC and CWCA designations, he received MAIA's Pacesetter Award. He participates in community development committees and industry advisory groups while maintaining multiple insurance licenses.
Questions
What types of personal insurance do you offer?
We provide auto, homeowners, renters, condo, boat, life, flood, and classic car/motorcycle insurance tailored to individual needs.
Do you offer business insurance for specialized industries?
Yes, we cover construction, cannabis businesses, manufacturing, municipalities, and community banks with customized risk management solutions.
How can I file an emergency insurance claim?
Call 508.824.8666 and press option 9 for 24/7 emergency claims assistance for accidents, fires, or significant property damage.
What employee benefits solutions are available?
We offer health, dental, vision, disability, HSA/FSA plans, and tailored benefits packages with compliance support for businesses.
Are your insurance agents certified professionals?
Our team includes Certified Insurance Counselors (CIC), Chartered Property Casualty Underwriters (CPCU), and specialists with industry-specific expertise.
