At Miller Carlisle Insurance Services, we are a family-owned and operated insurance agency with a tradition of excellence in customer service and quality care. We are proud to serve the community of Carlisle, Pennsylvania, and surrounding areas. Our team of dedicated professionals is dedicated to providing personalized service and expert guidance to help you make informed decisions about your insurance needs.
Our Story
We have been in business for over 40 years, and our commitment to our customers has remained unwavering. Our agency is built on a foundation of integrity, expertise, and a passion for helping our clients protect their families, businesses, and assets.
Our Services
We offer a wide range of insurance products and services, including:
- Homeowners Insurance: Protect your home and belongings from fire, theft, and other hazards with our comprehensive homeowners insurance policies.
- Auto Insurance: Get the best coverage for your car or truck with our auto insurance policies, which include coverage for accidents, theft, and other unexpected events.
- Life Insurance: Protect your loved ones with our term, whole, and universal life insurance policies, which provide financial security in the event of your passing.
- Business Insurance: Protect your business with our commercial property, liability, and workers' compensation insurance policies, which help you manage risk and ensure continuity.
Our Expertise
Our agents have extensive knowledge and experience in the insurance industry, and we take pride in our ability to provide personalized service and expert guidance. Whether you're purchasing a home, starting a business, or simply looking for insurance coverage, we're here to help you make informed decisions and achieve your goals.
Our Community
At Miller Carlisle Insurance Services, we believe in giving back to our community. We're committed to supporting local organizations and events, and we take pride in our role as a responsible business in our community.
Contact Us
If you have questions or would like to learn more about our services, please don't hesitate to contact us. We look forward to serving you!
Customer Satisfaction
The customers who have left reviews for Miller Carlisle Insurance Services have reported a mixed experience. On one hand, several customers have expressed extreme satisfaction with the service they received. They have praised the professionalism, knowledgeable staff, and prompt responses to their queries and concerns. Kim Shoff and Allison Shoff, in particular, have received rave reviews for their exceptional service.
Negative Experiences
However, a few customers have reported negative experiences. One customer, Alissa M., felt that the staff were sassy and angry when she called them, which led her to threaten to switch insurance providers. Another customer, Tj Smith, had a deeply frustrating experience after switching insurance companies. Despite having been a loyal customer for over 20 years, Smith felt that the company did not prioritize his needs and was unresponsive to his concerns.
Feedback and Recommendations
Many customers have given high ratings and expressed appreciation for the personalized attention they received. Several have specifically mentioned that the staff go above and beyond to ensure customer satisfaction. Others have praised the company's ability to communicate effectively and respond promptly to their queries.
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