Your trusted insurance partner for a brighter tomorrow
At Robert Lenoil Insurance Agency, we have been serving the residents and businesses of El Dorado County for over 15 years. As a trusted insurance professional, we understand that navigating the complex world of insurance can be overwhelming. That's why we are dedicated to helping individuals and families make informed decisions about their insurance needs.
What We Do
As a certified agent for Covered California, we have helped thousands of families complete the online application and choose the best health insurance plans for their unique needs. We work closely with our clients to understand their specific requirements and provide personalized guidance on health, life, and disability insurance.
Our History
Our journey began in 2004 when we opened as a Farmers Insurance agency. Over the years, we have grown and evolved to become a trusted independent insurance broker, focusing exclusively on health, life, and disability insurance. In 2018, we made the decision to leave Farmers and focus on our core expertise. In 2022, we sold our property and casualty division to JTR Insurance Agency and now solely provide services for health, life, and disability insurance.
Our Team
At the helm of our agency is Robert Lenoil, a seasoned insurance professional with a background in software engineering and insurance knowledge. Robert applies his analytical skills and insurance expertise to help clients wisely manage risk and plan for their future. His wife, Nancy Lenoil, is also an integral part of the agency, bringing her own set of skills and expertise to the table.
Our Commitment
At Robert Lenoil Insurance Agency, we are committed to providing exceptional customer service, expert guidance, and personalized attention to each of our clients. We understand that every individual's insurance needs are unique, and we take the time to listen, educate, and empower our clients to make informed decisions.
Contact Us
If you are looking for guidance on your insurance needs, look no further. Our team is dedicated to helping you find the perfect solution for your health, life, or disability insurance. With years of experience and a deep understanding of the insurance industry, we are confident that we can help you find the right coverage for your needs.
Positive Experience
The reviews highlight several positive experiences with Robert and his agency. Many customers praise Robert's professionalism, friendliness, and timeliness in responding to emails and phone calls. One customer appreciates Robert's ability to handle complex insurance situations, such as frequent moves across the state. Other customers commend Robert's promptness in providing insurance offers and his willingness to help with questions and concerns.
Negative Experience
On the other hand, some customers express frustration with the agency's service. A few customers report difficulties in getting in touch with the agency or receiving follow-up communication after initial contact. One customer felt that the agency was not interested in helping with a specific insurance need, and another customer experienced long holds and was told that the agent was too busy to assist.
Overall Experience
The reviews indicate that while some customers had positive experiences with Robert and his agency, others had negative encounters. The inconsistent service quality and communication may have contributed to the mixed reviews.
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