Protecting What Matters Most, One Policy at a Time.
At Nelson Brothers Agency, we pride ourselves on being more than just an insurance agency - we're friends and neighbors who care about your needs. Since 1982, we've been serving clients across Iowa, Illinois, and beyond, providing personalized insurance solutions to help you protect what matters most. Our team of licensed insurance advisors takes the time to understand your unique situation, offering expert guidance and tailored coverage options to fit your lifestyle.
Our Story
Our agency was built on the foundation of trust, integrity, and a passion for helping others. As an independent insurance agency, we represent a variety of top-rated insurance companies, giving you the power of choice and allowing us to find the perfect fit for your needs. We believe in building relationships, not just selling policies. Our clients know that they can count on us to be there for them in their time of need, providing unmatched customer service and support every step of the way.
Our Services
Nelson Brothers Agency offers a comprehensive range of insurance solutions, including personal insurance, business insurance, employee benefits, and insurance by industry. Our personal insurance options include home, auto, umbrella, and watercraft insurance, as well as Medicare and other specialized coverage. For businesses, we provide business auto, business owners, commercial umbrella, general liability, and commercial property insurance, among others. We also offer employee benefits, including group health, group dental, group vision, disability, and life insurance. Additionally, we have specialized insurance programs for industries such as dealerships, contractors, nightclubs, and restaurants.
The Independent Agency Advantage
What sets us apart is our commitment to being an independent insurance agency. This means we're not tied to a single insurance company, giving us the freedom to shop the market and find the best coverage options for you. We're licensed insurance advisors who take the time to understand your unique situation, offering personalized recommendations and tailored coverage options to fit your lifestyle. We're there for you in your time of need, providing unmatched customer service and support every step of the way.
Our Clients Rave About Us
Don't just take our word for it - our clients rave about us! Check out our reviews and see why you should switch to Nelson Brothers Agency. Our clients appreciate our personalized service, expert knowledge, and commitment to helping them protect what matters most.
Customer Experience
Mixed Reviews
Nelson Brothers Agency has received both positive and negative reviews from customers. Some customers have reported excellent service, responsiveness, and helpfulness from their agents, while others have experienced issues with communication, billing, and policy changes.
Positive Aspects
- Responsive and Knowledgeable Staff: Many customers have praised the agency's staff for being knowledgeable, friendly, and responsive to their needs.
- Competitive Pricing: Several customers have reported saving money by switching to Nelson Brothers Agency's insurance plans.
- Personalized Service: The agency's agents have been commended for taking the time to understand customers' specific needs and finding the best coverage options for them.
Negative Aspects
- Communication Issues: Some customers have experienced difficulties in getting responses from their agents or having their concerns addressed.
- Billing Errors: A few customers have reported issues with billing, including incorrect changes to their policies and premiums.
- Lack of Accountability: One customer reported being told to deal directly with the insurance company themselves, rather than receiving assistance from their agent.
Be the first to review Nelson Ruhl Agency.
Write a Review
