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Leonard Adams Insurance is a fourth-generation, family-owned business that has been serving the Pacific Northwest for over 90 years. Our story began in 1933, when our founder, Leonard Adams, established a small insurance agency in Portland, Oregon. Today, we are proud to be one of the leading independent insurance agencies in the region.

Our Mission

At Leonard Adams Insurance, we take pride in building strong relationships with our clients, carriers, and community. We understand that every individual and business is unique, and that's why we provide personalized insurance solutions tailored to your specific needs. Our team of experienced insurance professionals work closely with you to identify your risk management goals and develop a customized insurance strategy to protect your assets, your business, and your way of life.

Our Services

We offer a wide range of insurance services, including:

Personal Insurance

  • Home Insurance: Protect your home and its contents from damage or destruction due to natural disasters, accidents, or unforeseen events. Our home insurance policies cover damage to your property, personal belongings, and temporary relocation expenses.

Business Insurance

  • Commercial Insurance: As a small business owner, it's crucial to protect your business from unexpected events that can disrupt your operations or even put you out of business. Our commercial insurance policies cover your business assets, employees, and liability.

Employee Benefits

  • Employee Benefits: Offer your employees comprehensive benefits packages, including health, life, and disability insurance, to attract and retain top talent and ensure their well-being.

Our Core Practices

At Leonard Adams Insurance, we understand the importance of coverage that integrates seamlessly with your lifestyle and business. We believe in delivering personalized service, expert guidance, and innovative solutions to help you achieve your goals. Our core practices are built around the following principles:

  • Home Insurance: Protect your home and its contents from unforeseen events, accidents, or natural disasters.
  • Auto Insurance: Drive with confidence knowing your vehicle is protected from accidents, theft, or vandalism.
  • High-Net-Worth Insurance: As your net worth increases, so do the demands on your financial security. Our high-net-worth insurance policies protect your wealth, assets, and lifestyle.
  • Workers' Compensation Insurance: Ensure your employees receive the medical care and financial support they need when injured on the job.
  • General Liability Insurance: Protect your business from unexpected liability claims, errors, and omissions that can damage your reputation and financial stability.

Our Philosophy

At Leonard Adams Insurance, we believe that insurance is not just a financial protection; it's a relationship. We take the time to understand your unique needs, goals, and concerns to provide tailored insurance solutions that cater to your individuality.

Conclusion

Leonard Adams Insurance is a trusted partner for your insurance needs. With our expertise, commitment to personalized service, and innovative solutions, you can rest assured that your assets, business, and lifestyle are protected. Contact us today to begin building a strong relationship with our experienced insurance professionals.

Reviews
Positive: The customers praised the excellent customer service, responsiveness, and knowledge of the staff, as well as competitive pricing and satisfactory coverage.
Negative: The customers expressed frustration with delays in response, incomplete information, and unfair treatment, including a denied claim due to a fine print exclusion.

Overview

The reviews presented here are a mix of both positive and negative experiences with Leonard Adams (LA) Insurance Company. The majority of reviewers had a satisfactory experience, praising the company's responsive and knowledgeable staff, excellent customer service, and competitive pricing. However, a few reviewers expressed disappointment and frustration with the company, citing unacceptable delays, incomplete responses, and unfair treatment.

Customer Service

Some reviewers praised the customer service they received, highlighting the staff's friendliness, responsiveness, and willingness to go above and beyond to meet their needs. Specifically, Teresa was mentioned as being extremely responsive and thoughtful, while J. Darrin Gross and his staff were commended for their knowledge and customer service. On the other hand, a few reviewers expressed frustration with the lack of timely responses, with one reviewer having to wait weeks for updates and another reviewer receiving no response at all.

Coverage and Claims

There were mixed experiences with coverage and claims. One reviewer was satisfied with the coverage and service provided, while another reviewer was disappointed and frustrated with the denial of their claim due to a fine print exclusion. This reviewer felt misled and emphasized the importance of having clear, transparent coverage information. Another reviewer had a negative experience with the lack of coverage for their loss, which they believed was due to a misunderstanding.

Conclusion

It appears that Leonard Adams Insurance Company has a diverse range of experiences, with both positive and negative reviews. While some reviewers praise the company's customer service and coverage, others have expressed disappointment and frustration.

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