Navigating Your Risks with Expertise and Care
At Shield Insurance Agency, we pride ourselves on being a trusted and dedicated insurance partner for individuals and businesses in Michigan and beyond. As a family-owned and operated business, we have been serving the community for over three generations. Our agency is built on a foundation of hard work, perseverance, and a commitment to providing exceptional service to our clients.
Our Story
Shield Insurance Agency was founded by our grandfather, who began providing insurance services to the local community. Over the years, our agency has grown and evolved to meet the changing needs of our clients. We have expanded our services to include a wide range of insurance products and have become a trusted name in the industry. Despite our growth, we have remained committed to our core values of integrity, professionalism, and customer-centricity.
Our Services
At Shield Insurance Agency, we offer a comprehensive range of insurance services to cater to the unique needs of our clients. Whether you're looking for auto insurance, home insurance, business insurance, or more, we have got you covered. Our services include:
- Auto Insurance: We offer a wide range of auto insurance policies to suit your unique needs.
- Home Insurance: Our home insurance policies provide comprehensive coverage for your most valuable assets.
- Business Insurance: We offer customized business insurance solutions to protect your business and employees.
- Contractors Insurance: Our contractors insurance policies provide protection for your business and assets.
- Disability Insurance: We offer disability insurance policies to protect your income and provide financial security.
- Flood Insurance: Our flood insurance policies protect your property and assets from flood-related damage.
- Health & Dental Insurance: We offer a range of health and dental insurance policies to suit your unique needs.
- Life Insurance: Our life insurance policies provide financial security and peace of mind for your loved ones.
- Medicare With Bri: We offer Medicare with Bri policies to provide comprehensive coverage for seniors.
- Special Event Insurance: Our special event insurance policies provide protection for your events and gatherings.
- Other Insurance: We offer a range of other insurance policies to cater to your unique needs.
- Losing Medicaid: Our losing Medicaid policies provide financial security and peace of mind.
- Pet Insurance: We offer pet insurance policies to provide veterinary care for your furry friends.
Our Expertise
At Shield Insurance Agency, we are committed to providing expert guidance and support to help you make informed insurance decisions. Our experienced agents have access to a wide range of insurance products and have a deep understanding of the insurance industry. We take the time to understand your unique needs and tailor our services to provide the best possible coverage for you.
Get in Touch
If you have any questions or would like to learn more about our insurance services, please don't hesitate to contact us. You can reach us at 616-896-4600 or email us at ContactUs@shieldagency.com.
Customer Experiences
Positive Experiences
The reviews highlight the exceptional customer service and expertise of Shield Insurance Agency's agents, including Brad, Alisha, Joe Peiffer, Justin Miller, Ryan Mulligan, and Andy. Many customers appreciated their personalized attention, responsiveness, and ability to explain complex insurance concepts in an understandable manner. They also valued the agents' willingness to help them save money and find the right coverage for their needs.
Negative Experiences
Some customers, however, reported poor experiences with the agency, citing issues with new agents being assigned frequently, lack of response within 24 hours, and incorrect policy information. One customer had a particularly negative experience with multiple agents, including Leah K, Tammy K, and owner Andy Simmons, citing a lack of accountability, misinformation, and unprofessional behavior.
Agents' Performance
The reviews praise agents like Alisha, Justin Miller, and Ryan Mulligan for their excellent customer service and expertise. On the other hand, some agents, such as TJ, Leah K, and Tammy K, were criticized for their poor performance and unresponsiveness.
Be the first to review Shield Insurance Agency.
Write a Review
