Protecting what matters most, one policy at a time.
At Burnette & Associates Insurance Agency, we pride ourselves on being a local agency that you can trust. With over 40 years of experience serving Bristol, Tennessee, as well as Virginia and North Carolina, we have built a reputation for providing exceptional customer service and personalized insurance solutions. Our team of experts is dedicated to helping our customers find the best coverage to protect what matters most in life.
Our Mission
Our mission is to provide our customers with the highest level of service, expertise, and protection. We believe in building long-term relationships with our clients, and we strive to exceed their expectations by providing personalized attention, competitive rates, and tailored insurance solutions. As an independent agency, we work with a wide variety of top carriers to ensure that our customers have access to the best coverage options available.
Our Services
We offer a comprehensive range of insurance services, including:
- Personal Insurance: Auto, Home, Motorcycle, and more
- Commercial Insurance: Commercial Property, General Liability, Workers' Compensation, and more
- Life Insurance: Individual Life, Final Expense, Fixed Annuities, Mortgage Protection, and more
- Health Insurance: Individual & Family Health, Individual Disability, Individual Long-Term Care (LTC), and more
- Medicare: Medicare Advantage, Medicare Part D, Medigap, and more
Our team of experts is dedicated to helping our customers navigate the complex world of insurance and find the perfect policy to suit their exact situation. We believe in providing our customers with the knowledge and tools they need to make informed decisions about their insurance needs.
Why Choose Us?
At Burnette & Associates Insurance Agency, we are committed to providing exceptional customer service, competitive rates, and personalized attention. We believe in building long-term relationships with our clients, and we strive to exceed their expectations. Our team of experts is dedicated to helping our customers find the best coverage to protect what matters most in life.
Overall Experience
The overall experience with Burnette & Associates Insurance is overwhelmingly positive, with many customers expressing their satisfaction with the agency's services.
Customer Service
The customer service provided by Burnette & Associates Insurance is highly praised, with many customers describing the staff as friendly, patient, understanding, and knowledgeable. They are willing to take the time to answer questions, explain options, and provide guidance to ensure customers feel safe and understood.
Pricing and Comparisons
Many customers have reported saving money by switching to Burnette & Associates Insurance, with some even mentioning specific amounts saved. A few customers have compared prices with other insurance companies and found Burnette to be more affordable.
Claims and Support
The agency has received high marks for its handling of claims, with customers reporting prompt and efficient service in times of need.
Negative Experiences
There is one negative review that mentions the agent being rude and unprofessional, but this is an anomaly among the otherwise overwhelmingly positive reviews. Another customer mentions that Geico may be cheaper in 2020, but this is not a direct criticism of Burnette & Associates Insurance.
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