A Legacy of Protecting What Matters
Dolliff Insurance has been a trusted partner in the community for over 90 years, providing personalized and comprehensive insurance solutions to individuals and businesses throughout Minnesota. Guided by a commitment to excellence and personalized customer service, we help clients navigate the complexities of risk management and ensure they have the appropriate coverage to suit their unique needs.
Our Expertise
Our team of experienced insurance professionals possesses deep knowledge and expertise across various insurance lines, including:
- Personal Insurance: We safeguard your personal assets, such as your home, car, and valuables, providing peace of mind and financial security.
- Commercial Insurance: We tailor comprehensive plans to protect your business operations, inventory, and revenue from unforeseen risks.
- Instrument Insurance: Musicians, collectors, and orchestras trust us with the protection of their high-value instruments, ensuring continued creativity and performance.
- Fire/EMS Insurance: We offer a unique program exclusively designed to support Minnesota's brave firefighters and emergency medical service organizations.
The Dolliff Difference
At Dolliff Insurance, we go beyond simply selling insurance. We take the time to understand your individual needs and concerns, providing personalized guidance and crafting insurance plans that are tailored to your unique situation. We prioritize:
- Accessibility: Responsive customer service and personalized communication.
- Transparency: Clear and concise explanations of coverage options.
- Negotiated Rates: Leverage our strong relationships with leading insurance companies to secure competitive premiums.
- Claims Advocacy: Comprehensive support and guidance through the claims process.
Request a Quote Today
Whether you need individual protection, business risk management, or specialized coverage for your musical instruments, Dolliff Insurance is here to help.
Get a personalized quote and experience the Dolliff difference today!
Insurance Company Overview
The insurance company, Dolliff Insurance, has received mixed reviews from its clients. Some reviewers have praised the quality of the people working there, while others have experienced issues with customer service and claims processing.
Quality of Staff
Several reviewers have mentioned that the staff at Dolliff Insurance is of high quality. Beverly Ryan, a 30-year veteran of the insurance industry, has described the company as "the most gratifying place to be a member" and has praised the owners and supporting staff. Tammy S. highly recommends one of the agents, Sharon, who has saved her thousands of dollars over the years. Frank Willkie has also praised David and his family, who have been his insurance agents for decades.
Customer Service Issues
However, other reviewers have had negative experiences with customer service. Reg J. has complained that their agent is unreachable and does not respond promptly or politely to emails. Jim M. had an even more severe issue, where the company accidentally changed their policy, doubling their rate, and did not apologize for the mistake.
Claims Processing
Jason Bess has experienced problems with claims processing, specifically with a home hail claim, where paperwork issues have caused delays. Despite this, he has mentioned that most people would not experience the same issues.
Conclusion
Overall, the reviews suggest that while Dolliff Insurance has some excellent staff and agents, there are also significant issues with customer service and claims processing.
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