We Make Insurance Easy! Anywhere in Michigan.
At Alpena Agency, Inc., we are a family-owned and operated insurance agency that has been serving Michigan communities for over 90 years. Our agency was founded in 1930 by Frank Bailey, our grandfather, who started the business in his home and grew it into a reputable insurance provider. Over the years, our agency has been led by three generations of the Bailey family, with our current leadership consisting of Steve Wilson, Co-Owner and President, along with his brother, Pete Wilson, Co-Owner and Executive Vice President.
Our commitment to providing exceptional customer service, combined with our extensive knowledge of the insurance industry, has enabled us to build strong relationships with our customers and insurance companies. As an independent insurance agency, we represent multiple insurance companies, giving us the flexibility to tailor our services to meet the unique needs of each client. This approach allows us to provide personalized solutions for individuals, families, and businesses alike.
At Alpena Agency, Inc., we take pride in our community involvement and commitment to giving back. Our employees are actively involved in various service projects and organizations, and we are proud to support local causes and initiatives.
Our Services
As a full-service insurance agency, we offer a wide range of products and services, including:
- Auto Insurance: Providing coverage for your vehicle, including liability, collision, and comprehensive coverage.
- Home Insurance: Offering protection for your home, including dwelling, personal property, and liability coverage.
- Life Insurance: Providing financial security to your loved ones with term life, whole life, and universal life insurance options.
- Health Insurance: Helping you navigate the complexities of the healthcare system, we offer a range of health insurance options, including Medicare and employee benefits.
- Business Insurance: Customized insurance solutions for businesses, including commercial auto, property, liability, and workers' compensation coverage.
- Medicare Insurance: Helping seniors navigate the complexities of the Medicare system, we offer a range of Medicare supplemental insurance options.
Our experienced team is dedicated to helping you find the right insurance solutions for your unique needs. We believe in building long-term relationships with our customers, and we take the time to understand your individual circumstances before providing expert guidance and recommendations.
Meet Our Team
Our leadership team, consisting of Steve Wilson, Co-Owner and President, Pete Wilson, Co-Owner and Executive Vice President, and Mark Boyk, Vice President, is committed to providing exceptional customer service and expert advice.
Our Commitment
At Alpena Agency, Inc., we are committed to being a profitable, long-term provider of insurance services to people and businesses throughout Michigan. We will adhere to high ethical standards and provide first-class service to customers who value quality insurance services and product knowledge. We strive to continue to grow while maintaining the integrity of our relationships with our insurance companies, our customers, and our employees.
We are proud to be a family-owned and operated business, and we are excited to see the next generation of leaders emerge from within our organization. With our commitment to community involvement, exceptional customer service, and expert guidance, we are dedicated to being your trusted partner for all your insurance needs.
Excellent Customer Service and Competitive Rates
The reviews highlight the exceptional customer service and competitive rates offered by Alpena Agency. Multiple reviewers praised the agency's ability to provide personalized attention, expert guidance, and prompt responses to their insurance needs.
Knowledgeable and Friendly Agents
The agents at Alpena Agency, including Micah, Shannon, Lynnette, Alana, Demelza, Alex, and others, were consistently praised for their knowledge, friendliness, and willingness to help. They were commended for going above and beyond to ensure their clients received the best possible coverage at affordable rates.
Cost Savings and Better Coverage
Many reviewers reported saving hundreds or even thousands of dollars by switching to Alpena Agency. They were able to find better coverage options, including auto, home, and Medicare supplemental insurance, at competitive rates.
Responsive and Efficient Service
The agency's staff were described as responsive, efficient, and proactive in addressing client concerns. They were able to resolve issues quickly, often within hours, and provided timely updates on policy changes and renewals.
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