Business Details
50+ Years
experience
Your Trusted Health Insurance Partner Nationwide
Founded in 1936, Health Care Service Corporation has been a pioneer in expanding access to quality, affordable healthcare across the United States. Guided by our mission to empower member health with compassion and innovation, we serve over 26 million people through Blue Cross Blue Shield plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. Our century-long commitment to healthcare equity is demonstrated through tailored solutions for employers, individuals, Medicare, and Medicaid beneficiaries. We collaborate with providers to improve affordability while delivering comprehensive physical, mental, and pharmacy services.As a customer-owned organization, we reinvest in communities through initiatives like mobile health programs that provided 865K+ preventive services and $170M+ in grants since 2019. Our 35,000 employees drive sustainability efforts and maintain $62.8B annual revenue to support long-term member investments. With national reach and local care focus, we address evolving healthcare needs through innovations like maternal health initiatives and technology-driven service improvements.
Services
Health Insurance Plans
Medicare Advantage
Community Health Grants
Maternal Health Initiatives
Mobile Health Programs
Sustainability Programs
Preventive Services
Pharmacy Benefits
Medicaid Solutions
Employer Coverage
Details
- Year established: 1936
Highlights and features
- We've delivered healthcare solutions for nearly a century across five states
- Our $62.8B annual revenue supports long-term member investments
- National network with localized community health initiatives
- 35,000 employees dedicated to improving healthcare accessibility
- Pioneered Blue Cross Blue Shield model for affordable care
Services
Health Insurance Plans
We offer comprehensive health insurance solutions for individuals, families, and employers across five states. Our plans include access to extensive provider networks and cost-saving programs. With decades of experience, we combine affordability with quality care through innovative benefit designs.
Medicare Advantage
Our Medicare Advantage plans provide enhanced coverage options for seniors nationwide. These plans include additional benefits beyond traditional Medicare, with a focus on preventive care and chronic disease management. We currently operate in 30 states with localized provider networks.
Community Health Grants
We invest millions annually in community health initiatives addressing social determinants of health. Our grant programs support local organizations tackling health disparities. In 2024 alone, we awarded over $9M to improve health outcomes in underserved communities.
Maternal Health Initiatives
Our maternal health programs provide comprehensive support from preconception through postpartum care. We partner with community organizations to improve birth outcomes and reduce disparities. The initiative includes specialized care coordination and educational resources for expectant mothers.
Mobile Health Programs
We operate mobile health units delivering preventive services to underserved communities. These programs have provided over 865K immunizations and screenings since 2019. Our mobile units focus on increasing access to care in rural and low-income areas.
People
Maurice Smith
Chairman, President & Chief Executive Officer
Maurice Smith leads HCSC's mission to expand quality healthcare access while maintaining financial strength. With decades of healthcare leadership experience, he drives innovation in member services and community health initiatives.
Opella Ernest
President, HCSC Markets
Dr. Opella Ernest oversees market operations, focusing on healthcare delivery innovation and quality improvement. Her clinical background informs strategies to enhance member health outcomes across all insurance products.
Michael Frank
Executive Vice President, Chief Operating Officer
Michael Frank manages day-to-day operations, implementing efficiency improvements while maintaining service quality. He ensures alignment between strategic goals and operational execution across all business units.
Catherine Nelson
Executive Vice President, Chief Legal Officer
Catherine Nelson leads legal affairs and compliance, ensuring ethical operations across HCSC's 85-year history. She maintains the organization's commitment to integrity while navigating complex healthcare regulations.
Arun Prasad
Executive Vice President, Chief Strategy Officer
Arun Prasad drives strategic growth initiatives and innovation across HCSC's diversified businesses. He focuses on expanding access to care through technology integration and new market opportunities.
Questions
What states does HCSC serve?
We serve members in Illinois, Montana, New Mexico, Oklahoma, and Texas through our Blue Cross Blue Shield plans.
What insurance products do you offer?
We provide health insurance through employer plans, individual and family coverage, Medicare Advantage, and Medicaid programs.
How do you support community health?
We invest in mobile health programs, maternal health initiatives, and community grants that have impacted over 800K people in 2024.
What makes HCSC different?
As the largest customer-owned health insurer, we combine national resources with localized care and community investment.
How long have you been in business?
We've been providing healthcare solutions since 1936, with over 85 years of experience in the industry.
