At DeAngelis Insurance, we understand the importance of having the right insurance coverage to protect you, your family, and your business from life's unexpected events. As a family-owned, independent insurance agency in Stow, Ohio, we take pride in offering personalized and professional service to our clients. Our team of experienced insurance professionals is dedicated to helping you find the best insurance solutions to meet your unique needs and budget.
Our Services
We offer a wide range of insurance services, including personal insurance, business insurance, and life insurance. Our personal insurance services include auto insurance, home insurance, recreational vehicle insurance, and umbrella insurance. Our business insurance services include business owners insurance, property insurance, liability insurance, business auto insurance, and bonds. We also offer life insurance to ensure that your loved ones are financially protected in the event of your passing.
Why Choose DeAngelis Insurance?
At DeAngelis Insurance, we believe in treating our clients like family. We take the time to understand your unique needs and goals, and we work hard to find the best insurance solutions to meet them. We are committed to providing exceptional customer service, and we strive to build long-lasting relationships with our clients. Our team of experienced insurance professionals is dedicated to helping you navigate the often-complex world of insurance, and we are always available to answer your questions and provide guidance.
What Our Customers Say
Don't just take our word for it - our customers rave about our exceptional service and personalized approach. From auto and homeowner's insurance to business and life insurance, our clients trust us to provide them with the best insurance coverage at competitive prices. We are proud of our reputation for excellence, and we look forward to serving you.
Poor Service and Lack of Responsiveness
The review from F. F. expresses deep disappointment with the level of service provided by DeAngelis Insurance. Despite being a loyal customer for 14 years, they experienced a significant decline in responsiveness and assistance over the past two years. The customer consistently faced unresponsiveness, despite numerous attempts to engage with the company, including referrals of family members who encountered similar issues. The situation worsened when the customer finally managed to reach someone regarding insurance rates for renewal and was met with blatant rudeness.
Excellent Customer Service and Professionalism
In contrast, many reviewers praised DeAngelis Insurance and Ridgway & Associates for their excellent customer service, professionalism, and responsiveness. They highlighted the prompt and courteous assistance they received from agents such as Tom, Abby, Taylor, and Kevin. Several reviewers credited these agents with making the insurance process less complicated and finding them better coverage at a fair price.
Overcharging and Poor Customer Service
Chris Tie and Jillian Knittle expressed dissatisfaction with DeAngelis Insurance, with Chris describing being overcharged by $1500 a year and Jillian experiencing poor customer service and blatant ignoring of their inquiries.
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