Protecting what you can't put a price on
At Dimond Bros. Insurance, we're committed to providing exceptional service and tailored insurance solutions for individuals, businesses, and government entities. With over 150 years of experience, we've built a reputation for excellence in the Midwest. Our agency's history dates back to 1867, when our founder, Albert Dimond, started a small agency in Arcola, Illinois. Today, we're one of the largest independent insurance agencies in the region.
Why Choose Us?
At Dimond Bros. Insurance, we believe that every individual and business deserves personalized and professional service. Our team of experienced insurance professionals is dedicated to helping you navigate the complexities of insurance. We understand that every situation is unique, and we take the time to listen to your needs and concerns. Our goal is to provide you with comprehensive insurance protection that exceeds your expectations.
Business Insurance
At Dimond Bros. Insurance, we know that every business is unique, with its own set of challenges and risks. That's why we offer a range of business insurance solutions designed to meet the specific needs of your company. Our experienced team will work with you to identify potential risks and develop a customized insurance plan that fits your business goals and budget. From liability coverage to property insurance, we'll help you protect what matters most to your business.
Personal Insurance
We understand that personal insurance is more than just a policy - it's peace of mind. At Dimond Bros. Insurance, we're dedicated to helping you protect yourself, your family, and your assets. From auto and home insurance to life and health insurance, we'll work with you to find the right coverage for your individual needs. Our goal is to provide you with expert advice and personalized service that addresses your unique circumstances.
Farm and Ag Insurance
At Dimond Bros. Insurance, we recognize the importance of agriculture and the agricultural industry. That's why we offer specialized insurance solutions designed to meet the unique needs of farmers and agribusinesses. Our experienced team will work with you to identify potential risks and develop a customized insurance plan that protects your livelihood and your business.
Our Philosophy
At Dimond Bros. Insurance, we believe in serving our communities with excellent service, advanced technology, and comprehensive insurance protection. We understand that every individual and business is unique, and we're committed to providing personalized and professional service to meet your specific needs. Our devotion to continuing education for all agency employees ensures that we stay on the cutting edge of today's insurance marketplace.
Poor Customer Experience
The reviewer had a terrible experience with the company, particularly with the agent and the supervisor. When they inquired about increasing their business insurance, the company applied the changes without their consent, resulting in an unexpected $300 bill.
Lack of Accountability
The reviewer encountered a lack of accountability within the company. The agent claimed that all the necessary information was at the home office, while the home office stated that the agent had the information. This back-and-forth conversation was frustrating and unproductive.
Unprofessional Behavior
The supervisor's giggling response to the reviewer's concerns was unprofessional and dismissive. When confronted about it, the supervisor trivialized the situation, saying that they found it funny. This kind of behavior added to the reviewer's frustration and mistrust of the company.
Difficulty in Resolving Issues
The reviewer's attempts to resolve the issue with the vice president were unsuccessful. Instead of addressing their concerns, the vice president chose to dismiss them.
Be the first to review Whitacre McNamara Insurance Service.
Write a Review
