Protecting what matters most, one policy at a time.
Our Story
At The Bergstrom Insurance Agency and State Farm, we take pride in being a trusted partner for all your insurance needs. With decades of experience, our team is dedicated to providing quality insurance services that meet your unique needs. Our journey began in 1990, when our founder and State Farm Agent Ric Bergstrom started his career as a Fire Claims Rep. With a passion for keeping promises, Ric has been serving customers in the Richmond metro area, Henrico, Chesterfield, Hanover, and across the entire Commonwealth of Virginia.
Our Services
We offer a range of insurance products to cater to your diverse needs. Our portfolio includes:
Auto Insurance: Protect your vehicle with comprehensive coverage, including collision, liability, and personal injury protection.
Homeowners Insurance: Insure your home against damage, loss, or theft, with coverage options for personal items, dwelling, and liability.
Renters Insurance: Renting a home? We've got you covered with coverage for personal belongings, liability, and additional living expenses.
Business Insurance: We provide business insurance solutions, including commercial auto, property, and liability insurance.
Life Insurance: Protect your loved ones with life insurance policies, including term, whole, and universal life insurance.
Pet Insurance: Give your furry friends the best care with pet insurance coverage for accidents, injuries, and chronic conditions.
Get a Quote
Ready to get a personalized quote? Choose from our range of insurance products, and our team will help you create a tailored plan that meets your unique needs. Contact us today to schedule a virtual meeting or visit our office to discuss your insurance needs.
About Us
As a State Farm Agent, Ric Bergstrom is committed to providing exceptional customer service and expert guidance on insurance matters. With a degree from the Virginia Tech School of Business, class of '87, Ric brings a strong foundation of knowledge and expertise to his work. His passion for keeping promises has earned him a 5-star rating on Google, reflecting the high level of satisfaction from his customers.
Contact Us
If you're looking for tailored insurance solutions, don't hesitate to reach out to us. Our office is open Monday to Friday from 9am to 5pm, and we're available 24/7 for after-hours appointments. Contact us today to schedule a meeting or get a quote.
State Farm Insurance Review Summary
The numerous reviews of the State Farm insurance agency, led by Ric Bergstrom, paint a picture of excellent customer service, professionalism, and prompt responsiveness. The reviews highlight the agents' willingness to go above and beyond to assist clients with their insurance needs.
Speed of Response and Attention to Detail
The reviewers praise Ric and his team for their rapid response to calls, queries, and needs. Margaret, in particular, is commended for her friendly, efficient, and attentive service. The agents' thoroughness and attention to detail are also notable, ensuring that clients receive accurate information and advice.
Insurance Knowledge and Guidance
Ric and his team are described as knowledgeable, informative, and possessing excellent insurance expertise. They offer sound advice, helping clients make informed decisions about their insurance needs. Reviewers appreciate the agents' willingness to explain complex insurance concepts in a clear and concise manner.
Claims Processing and Settlement
The reviews mention several instances where Ric's office efficiently processed claims, resolving issues quickly and fairly. One reviewer highlights the impressive speed and professionalism of the claims department, noting that their car was totaled but the settlement was made within a short timeframe.
Long-term Client Relationships
Many reviewers have been clients of Ric's agency for over a decade or more, demonstrating the strength of their relationships and trust. They appreciate the agents' continued guidance and support over the years.
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