The Simpler, Smarter Insurance Marketplace
At Covered, we're dedicated to making insurance easy to understand and painless to purchase. As a digital insurance marketplace, we strive to simplify the often-complex process of shopping and comparing insurance options. With our cutting-edge technology and human touch, we aim to provide our customers with a seamless and personalized experience.
Our Company
Founded by two frustrated brothers who were fed up with traditional insurance shopping, Covered was born out of a desire to create a transparent and easy-to-use digital insurance marketplace. Our mission is to enhance digital insurance shopping through innovative technology, making it genuinely easy to shop, compare, and purchase personalized insurance in minutes.
Our Services
As a digital insurance marketplace, we offer a wide range of services to cater to our customers' diverse needs. Our services include:
- Home Insurance: We work with top-rated national and regional insurance carriers to provide our customers with the best rates and coverage for their homes.
- Auto Insurance: With our vast network of insurance carriers, we can help our customers find the most competitive rates and coverage for their vehicles.
- Renters Insurance: Whether you're a renter or a landlord, we can help you find the best renters insurance options.
- Life Insurance: We can help our customers find the best life insurance options, providing them with peace of mind in the event of unexpected events.
- Umbrella Insurance: With our umbrella insurance options, our customers can have added protection against unexpected losses or liabilities.
Our Technology
At Covered, we're committed to using cutting-edge technology to make insurance shopping easier and more efficient. Our innovative platform allows us to:
- Shop and compare insurance options quickly and easily
- Provide personalized coverage recommendations
- Offer real-time quotes and policy information
- Connect customers with licensed advisors for added support
Our Advisors
At Covered, we believe in the importance of personalized service. Our licensed advisors are trained to listen carefully to our customers' needs and provide them with expert advice and guidance. With a human touch, our advisors can help our customers find the best insurance options for their unique situations.
Our Partners
We're proud to work with over 40 top-rated national and regional insurance carriers, giving our customers access to the best rates and coverage options available. Our partnerships have enabled us to expand our services and provide our customers with a wider range of insurance options.
Our Commitment
At Covered, we're committed to providing our customers with a seamless insurance shopping experience. We're dedicated to constantly improving our services and expanding our network of insurance carriers to provide our customers with the best rates and coverage options.
Our Team
Our executive team is made up of experienced professionals who share a passion for making insurance easier to understand and painless to purchase. With our combined expertise in technology, insurance, and customer service, we're determined to revolutionize the insurance industry and provide our customers with the best possible experience.
Negative Reviews
The majority of the reviews are overwhelmingly negative, with customers expressing frustration and disappointment with the company's service. Many reviewers report difficulty reaching agents or getting information, with some even stating that they were hung up on or ignored. Several reviewers mention rude or unprofessional behavior from agents, with one reviewer going so far as to call the company "terribly run" and stating that they would not recommend it to anyone.
Unprofessional Behavior
Several reviewers report encountering unprofessional behavior from agents, including rudeness, lack of patience, and failure to follow up on promises. One reviewer reports being placed on hold for an extended period of time before being hung up on, while another reviewer states that an agent was unavailable for a week after initially promising to provide additional information.
Billing Issues
A number of reviewers report issues with their bills, including being charged for insurance on a property that they did not own. One reviewer reports that the company refused to remove a bill even after being informed that the property was not theirs, and another reviewer states that the company continued to contact them despite their requests to be left alone.
Positive Reviews
A few reviewers do mention positive experiences with the company, specifically with an agent named Denise Johnson. Many of these reviewers praise Johnson's professionalism, patience, and willingness to help, with one reviewer stating that she went above and beyond to find the best coverage for their needs.
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