Committed to providing you with solutions to your insurance needs
Mendota Insurance Company has been a trusted provider of private passenger auto insurance since 1989, with a mission to offer high-quality personal insurance protection at a competitive price. As a wholly-owned subsidiary of Premier Holdings Inc., Mendota is dedicated to being one of the premier providers of specialty insurance in the United States.
Headquartered in Nashville, Tennessee, Mendota prides itself on its commitment to superior service for both customers and agents. This commitment is demonstrated through the company's innovative products and internet-based platform, which supports efficiency for agent partners and provides a better service experience for customers.
Exclusive Coverage for a Broad Range of Drivers
Mendota's auto insurance is designed for a broad range of drivers, including those who may have difficulty obtaining insurance from other sources. Your specific car insurance coverage needs depend on a number of factors, such as your vehicle, driving record, and location. Mendota works closely with its Independent Agents to provide you with coverage tailored to your specific needs.
In the event of a claim, Mendota offers superior claims service that is available 24 hours a day, 365 days a year. This commitment to service ensures that you can relax, knowing that you are covered by a reliable and dedicated insurance provider.
Mendota's Products and Services
At Mendota, we offer a wide range of insurance products and services, including:
- Auto insurance with competitive pricing and flexible, convenient payment options
- Online quoting and policy management for Independent Agents, including Point-of-sale report ordering, Easy restart/rewrite of policies, and Online endorsements
- Dedicated Claim professionals offering fast, fair, and prompt service
- Transparent privacy policy, terms of use, and claim FAQs
- Flood insurance services, including Certificate of Insurance and policy services
- Technical support for agents and brokers
Join the Mendota Team
If you are an Independent Agent interested in an appointment, please complete the online form. For agents or brokers interested in representing Mendota, you can contact us by sending an email with your contact information to Contracts / Licensing. You may also contact our Marketing Department at 1-800-422-0794.
We welcome any questions or inquiries you may have, and invite you to join the Mendota team as we strive to provide the best insurance solutions for our customers.
Overall Experience
The majority of reviewers have had a negative experience with the insurance company. Many have expressed frustration with the company's customer service, citing issues with unreturned calls, unanswered messages, and unhelpful representatives. Some have also reported difficulties with the claims process, including long wait times and denial of claims.
Customer Service Issues
Several reviewers have reported poor customer service, including instances of unreturned calls and unhelpful representatives. Some have also reported being transferred to different representatives multiple times, only to have their issues remain unresolved.
Claims Process Issues
Many reviewers have reported difficulties with the claims process, including long wait times and denial of claims. Some have also reported being charged high fees and rates, despite having paid their premiums on time.
Positive Experiences
However, a few reviewers have reported positive experiences with the company, citing low rates and good customer service. Some have also reported having no issues with the claims process and being satisfied with the company overall.
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