Experience is Your Best Policy
At Club Agency Insurance Brokerage, we pride ourselves on being the total source for all your insurance needs. Founded in 1936, our commitment to providing unparalleled service to our clients has made us one of the most successful insurance agencies in the country. Our dedicated staff is always committed to assisting clients in finding the perfect policies that meet their specific needs.
Our Services
We offer a wide range of insurance services, including personal insurance, business insurance, and hospitality insurance. Our personal insurance services include homeowners insurance, automobile insurance, and pet insurance, giving you the peace of mind you need to protect your loved ones. Our business insurance services allow you to customize your policies to fit your every business need, safeguarding your business from the unexpected. Our hospitality insurance services understand the unique needs of restaurant owners, providing the knowledge, products, and service to help secure your investment in the event of a loss.
Why Choose Us
With over 20 highly rated insurance companies to shop from, we can find the best solutions to help protect the assets you've worked hard to obtain. Our experience and expertise ensure that you get the right coverage at the right price. Our commitment to meeting the changing needs and level of service that our clients have come to expect and deserve has earned us the trust of policyholders for over 50 years.
Our Mission
Our mission is to provide the highest level of service to our clients, helping them to find the perfect policies that meet their specific needs. We strive to meet the changing needs and level of service that our clients have come to expect and deserve. Our goal is to provide our clients with the peace of mind that comes with knowing they have the right coverage at the right price.
Disappointing Experience
Many reviewers have expressed their frustration with the insurance agency, citing poor customer service and unprofessional behavior. Several reviewers mentioned that their rates were increased without warning, and they were not informed of changes to their policy.
Lack of Communication
Several reviewers had trouble getting in touch with the agency, either by phone or email. Some reported being transferred to another company, while others were left on hold for extended periods of time. A few reviewers even mentioned that their calls went unanswered.
Untrustworthy
A number of reviewers have lost trust in the agency due to their unprofessional behavior. Some reported being ignored or lied to, while others felt that their personal information was mishandled.
Exceptions
A couple of reviewers had positive experiences with the agency. One reviewer praised the agency's responsiveness and appreciated the help of a particular agent, Brenda. Another reviewer enjoyed the ease of working with the team at the agency.
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