Protecting Your Business, One Policy at a Time.
At TCL Insurance, we specialize in providing comprehensive insurance solutions to the commercial transportation industry. With over 75 years of combined experience, our team of experts is dedicated to helping trucking companies like yours navigate the complexities of risk management and insurance. Our goal is simple: to put our knowledge, experience, and expertise to work for you, providing personalized service and creative solutions to reduce your insurance costs.
Our Mission
Our mission is to contribute to your bottom line by helping you manage your risk. We do this by offering a unique blend of expertise, personalized service, and competitive rates. Our team takes the time to understand your business needs, identifying areas of risk and providing tailored solutions to minimize them. From commercial truck insurance to risk management and CSR 24 services, we have you covered.
Our Services
We offer a range of services designed to help commercial trucking companies like yours succeed. Our services include:
- Risk Management: We help you find coverage that meets your needs and identify ways to operate more safely, saving you money in the process.
- Insurance Solutions: We have close relationships with our underwriters and a large business volume, offering a unique advantage to you.
- CSR 24: We provide certificates 24 hours a day, 7 days a week, so you can get your certificate in a timely manner.
- Commercial Truck Insurance: We offer competitive rates and personalized service to help you keep your trucks moving safely and efficiently.
Why Choose TCL Insurance?
There are many reasons why companies choose TCL Insurance. Here are just a few:
- Commercial Transportation Specialist: We have DOT compliance experience and specialize in the commercial transportation industry.
- Experience: We have over 75 years of combined experience in the industry.
- Personalized Service: We develop real, long-term relationships with our clients, so you can rest assured knowing that the person you're speaking with will know you and is familiar with your account.
- Competitive Rates: We shop the top-rated insurance companies to provide you with the best rates each year.
- Risk Management Expertise: We help you identify areas of risk and provide tailored solutions to minimize them.
Negative Reviews
The reviews express widespread dissatisfaction with the insurance company's services. Several reviewers report feeling ripped off, overcharged, and mistreated. Specifically, reviewers claim that the company is untruthful, steals money, and provides poor customer service. Words such as "rip, " "steal, " "money hungry vultures, " and "perpetual liars" are used to describe the company. Reviewers advise others to avoid doing business with the company, citing the worst experience possible.
Reviewers share similar complaints about:
- Overcharging and lack of transparency in billing
- Poor customer service and unhelpful representatives
- Difficulty in canceling policies and obtaining refunds
- Lack of professionalism and honesty in business dealings
Positive Reviews
On the other hand, two reviewers share positive experiences with the company. They praise the professionalism, expertise, and helpfulness of employees. Reviewers note that the company provides quick service and keeps their business.