At EmblemHealth, we are committed to providing innovative and personalized healthcare solutions to individuals, families, and employers across the United States. Our mission is to create healthier futures by delivering high-quality, patient-centered care that is accessible, affordable, and affordable to all.
Our Story
EmblemHealth has a rich history that dates back to 1939, when it was founded as a non-profit health plan in New York City. Over the years, we have grown and evolved to become one of the largest and most respected health insurance providers in the country. Our commitment to excellence, innovation, and customer service has earned us a reputation for delivering exceptional care and support to our members.
Our Services
We offer a wide range of healthcare services designed to meet the diverse needs of our members. Our services include:
- Health Insurance Plans: We offer a variety of health insurance plans that cater to individuals, families, and employers. Our plans provide comprehensive coverage for medical services, including doctor visits, hospital stays, and prescription medications.
- Neighborhood Care: Our Neighborhood Care program provides personalized healthcare services to underserved communities. We offer free classes, health and wellness workshops, and educational resources to promote healthy living.
- Telehealth: Our telehealth services allow members to access healthcare from the comfort of their own homes, reducing barriers to care and increasing access to medical services.
- Medicare Advantage Plans: We offer Medicare Advantage plans that provide comprehensive coverage for seniors and individuals with disabilities. Our plans include dental and vision benefits, as well as additional services to support overall wellness.
- Specialty Care: Our specialty care services include oncology, cardiology, and pediatrics, among others. Our experienced providers work closely with our members to deliver personalized care and support.
- Pharmacy Services: We provide pharmacy services, including prescription drug coverage and medication therapy management.
Why Choose Us
At EmblemHealth, we pride ourselves on our commitment to excellence, innovation, and customer service. We are committed to:
- Personalized Care: We believe that every individual deserves personalized care that meets their unique needs and circumstances.
- Accessibility: We strive to make healthcare more accessible by providing convenient services, such as telehealth and online access to medical records.
- Innovation: We continuously invest in new technologies and services to improve the healthcare experience for our members.
- Customer Service: We are dedicated to providing exceptional customer service, support, and guidance to our members throughout their healthcare journey.
Join Us
At EmblemHealth, we believe that everyone deserves access to quality healthcare. We invite you to join our community of care, where we work together to create healthier futures. Explore our website to learn more about our services, plans, and programs.
Positive Experiences
EmblemHealth customers have reported positive interactions with the staff, particularly at the Chinatown office. They praised the helpfulness of employees, such as JESS and Jazzy, who resolved issues with insurance coverage. Some reviewers, like Astral Lyte and Suzannah Troy, mentioned excellent customer service and kind staff. John L. also appreciated the staff's helpfulness and the availability of classes and programs at the EmblemHealth Community Center.
Negative Experiences
On the other hand, many reviewers have expressed their dissatisfaction with EmblemHealth's services. They reported issues with inaccurate provider networks, poor communication, and difficulties in getting claims processed. Rasha Boktor described the company as the "worst insurance company ever, " citing incorrect information and poor phone communication. Trish Mccormick stated that the company was a "total disgrace" and "should be shut down." Marian L. Zuniga reported long hold times and difficulty in getting claims reprocessed. Caitlin Cavolo mentioned that their doctors left the network, and Suzannah Troy's experience with Dr. Fagelman's office contrasted with her positive experience at the Chinatown office.
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