Our Mission
Elite Insurance Agency is a dedicated team of professionals unwavering in our commitment to empowering businesses and individuals in Michigan, Ohio, and Nevada with tailored insurance solutions that fit their unique needs. We act as trusted partners, proactively guiding you through the intricacies of risk management and ensuring you have the necessary coverage to weather any unforeseen challenges.
Who We Are
Founded on the principles of transparency, integrity, and personalized service, Elite Insurance Agency boasts a team of experienced insurance experts with a deep understanding of the diverse risks and opportunities faced by businesses and individuals in our communities. We are passionate about building lasting relationships and proactively mitigating potential vulnerabilities through customized insurance plans.
What We Offer
We provide a comprehensive range of insurance solutions across personal and business lines, including:
Business Insurance
- Workers' Compensation Insurance
- General Liability Insurance
- Commercial Auto Insurance
- Business Property Insurance
- Other Business Insurance
Personal Insurance
- Home Insurance
- Auto Insurance
- Life Insurance
- Flood Insurance
- Renters Insurance
Specialized Services
- Child Welfare Insurance Program: Designed specifically for child welfare providers, offering tailored coverage and risk management solutions.
Our Approach
We believe in exceeding client expectations by:
- Tailoring coverage: We take the time to understand your unique needs and suggest customized plans that align with your specific goals and vulnerabilities.
- Transparency: We provide clear explanations of coverage options and costs, ensuring you make informed decisions.
- Proactive advocacy: We handle claim processes with efficiency and ensure you receive the maximum compensation for your losses.
- Personalized service: We prioritize open communication and personal interaction, ensuring you receive exceptional customer service every step of the way.
Join us in securing your future. Request a quote today and experience the Elite Insurance difference!
Overall Experience
Elite Insurance Agency has a mixed bag of reviews, with some customers expressing high praise for the agency and its staff, while others have had disappointing experiences. The agency's level of service, responsiveness, and ability to negotiate competitive rates are areas of contention among reviewers.
Positive Experiences
Many reviewers have had positive experiences with Elite Insurance Agency, praising the agency's staff, particularly Matt and Nancy, for their helpfulness, responsiveness, and ability to navigate complex insurance situations. Reviewers have noted that the agency is able to provide clear and helpful advice, answer questions and concerns promptly, and offer competitive rates.
Negative Experiences
However, some reviewers have reported poor experiences with the agency. Some have complained about unreturned calls, delayed responses, and a lack of follow-through on service promises. One reviewer even reported being overcharged and having to take their business elsewhere.
Common Themes
Several common themes emerge from the reviews. The agency's level of service and responsiveness are major areas of concern, with some reviewers feeling that the agency has fallen short in these areas. The agency's ability to negotiate competitive rates and provide clear, helpful advice are also areas of praise among reviewers.
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