At Rampart Insurance Services, our mission is to provide individuals, families, and businesses with exceptional insurance protection and personalized service. With over 50 years of experience, we have built a reputation for delivering cost-effective risk management products and value-added services.
Our Story
Our journey began many years ago, when we understood the importance of providing our clients with the best possible insurance solutions. Over the years, we have grown and evolved to meet the changing needs of our clients. Today, we are proud to be an independent insurance agency, offering a wide range of products and services to meet the unique needs of our clients.
Our Services
At Rampart Insurance Services, we offer a comprehensive range of insurance solutions, including:
- Personal Insurance: We provide individuals with a variety of insurance options, including life insurance, health insurance, and disability insurance.
- Commercial Insurance: Our commercial insurance solutions cater to the unique needs of businesses, including property, liability, and workers' compensation insurance.
- Employee Benefits: We help employers design and implement employee benefit programs that meet the needs of their employees.
- Claims Management: In the event of a loss, our dedicated claims team is available to guide clients through the claims process.
What Sets Us Apart
At Rampart Insurance Services, we pride ourselves on our commitment to exceptional client service, integrity, and creativity. Our team of experts takes the time to understand the unique needs of each client, providing personalized guidance and support every step of the way.
What Our Clients Say
Our clients have spoken, and here's what they have to say about us:
- "Since 2001, South Street Securities has forged a strong working relationship with Rampart. They have assisted us in attaining various insurances over the past 17 years."
- "Rampart understands my business and my employees' needs. They protect our business and help us retain our employees by building a solid benefit program."
- "I sleep well knowing all of my needs are taken care of by one completely accessible company."
Contact Us
To learn more about our insurance solutions and services, please feel free to reach out to us. We are always happy to discuss your insurance needs and provide personalized guidance and support.
Overall Experience
Protection Pro Insurance NY has received overwhelmingly positive reviews from satisfied customers. Two reviewers have given the company 5-star ratings, praising the excellent service they received from the agents. They appreciate the attentive and transparent approach taken by the agents, who made sure they got the best coverage for their needs and were able to make an informed decision.
Quality of Service
However, not all reviews have been positive. Two reviewers have given the company 1-star ratings, citing poor service. They express frustration with the lack of professionalism, quality, and responsiveness they received from the company. One reviewer mentions that the company simply collects commissions without regard for the customer, while the other reviewer has a negative experience with the new management.
Policy and Claim Handling
Additionally, one reviewer has expressed concerns about the company's policy and claim handling. They mention that the company did not provide adequate support when their premiums increased after the first year, and that the owners were uncooperative in resolving their problems.
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