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Providing Extraordinary Customer Relationships, One Policy at a Time

A Trusted Partner in Risk Management & Insurance Solutions

For over 150 years, Stone Insurance Agency has been a trusted partner to businesses and individuals along the Connecticut shoreline. With a rich heritage rooted in community and expertise, we provide personalized insurance solutions that meet the unique needs of our clients.

A Team of Experienced Professionals

Our team comprises highly skilled and experienced insurance professionals with deep knowledge in various fields. Led by Douglas Danaher, a Certified Insurance Counselor with over 32 years of experience, we have a diverse team of experts who can cater to your every insurance need.

Comprehensive Coverage & Competitive Rates

We represent multiple quality-minded insurance companies and utilize the latest technological advancements to offer:

  • Competitive home and auto insurance tailored to your individual needs and budget.
  • Comprehensive business insurance solutions covering everything from property and liability to employee benefits and risk management.
  • Specialized insurance for boats and marine activities.

Client-Focused Approach & Personalized Service

At Stone Insurance Agency, we believe in building strong relationships with our clients. We take the time to understand your unique needs, provide personalized recommendations, and ensure you have the right coverage in place. Our responsive team is always available to answer your questions and address any concerns you might have.

More Than Just Insurance

Beyond providing insurance, we are committed to giving back to the community. As residents of the shoreline ourselves, we actively support local organizations that enhance the lives of our neighbors.

Let us be your trusted insurance partner and safeguard what matters most to you. Contact us today for a personalized quote and experience the Stone Insurance Agency difference.
Reviews
Positive: Reviewers praised the agency's professionalism, customer service, and ability to save money.
Negative: Reviewers criticized the agency for poor customer service, unresponsiveness, and inadequate follow-through.

Insufficient Service and Unreliability

Several reviewers have had negative experiences with The Stone Agency, citing instances of poor customer service, unresponsiveness, and unreliable dealings. Matt Eckman, for example, described a worst business experience, stating that the agency mistakenly charged him for almost $100 extra in insurance payments and that the owner, Doug, was incompetent and unhelpful. Similarly, Stephen C. expressed frustration with the agency's poor follow-through and responsiveness, indicating that they had not received his payment despite confirmation of receipt.

Lack of Professionalism

On the other hand, some reviewers have praised the agency's professionalism and good service. Conor Scott, for instance, gave the agency 5 stars, stating that the staff was professional, and the leadership and service were excellent. Frank DePino also praised the agency, saying that they saved him money and provided incredible customer service.

Mixed Experiences

Sam Cyanide's experience was a mixed bag, stating that the agency cancelled his insurance for no reason and never gave him a refund, but that he had a positive experience while his policy was active. David Gay, on the other hand, had a positive experience, stating that the agency will ensure that customers are properly covered in case of a problem.

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