Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Insurance Solutions
Founded in 1925 as the State Compensation Fund in Phoenix, AZ, Copperpoint Tower Executive Suites is a specialty insurance company with deep expertise in Workers Compensation and a growing multiline P&C offering. Our mission centers on redefining insurance through personalized service, innovative risk management, and a commitment to safer workplaces. Backed by a strong balance sheet and a mutual holding company structure, we prioritize long-term relationships and tailored solutions over a limited distribution model. Through strategic acquisitions like PacificComp and Alaska National, we combine complementary strengths to serve small, middle, and large accounts across targeted states.Our unified platform integrates data analytics, policy management, claims handling, and billing to empower teams to focus on client needs. We embrace complex accounts others may decline, leveraging decades of experience to resolve challenges while fostering workplace safety and community resilience. Our approach balances agility with scale, ensuring policyholders of all sizes receive consistent, high-quality service.
Services
Workers Compensation
Risk Management
Loss Control
Claims Handling
Premium Audit
Property & Casualty
Employee Practices Liability
Cyber Coverage
Inland Marine
Umbrella Coverage
Details
- Year established: 1925
Highlights and features
- Dedicated service teams for tailored risk management solutions
- 24/7 injury helpline with nurse triage for immediate assistance
- Over 100 years of combined workers' compensation experience
- Access to 1,000+ safety training courses and loss control resources
- Specialized expertise in construction, agriculture, hospitality, and healthcare
Services
Workers Compensation
Protecting businesses and workers through comprehensive coverage and proactive safety programs. Our expertise spans 100 years of evolving workplace needs, offering customized solutions for policyholders ranging from small businesses to Fortune 500 companies. We combine claims expertise with loss control resources to reduce incidents and costs.
Risk Management
Tailored strategies for middle market and large accounts, featuring dedicated experts who develop customized plans. Our approach integrates safety assessments, training programs, and data analytics to mitigate risks while improving operational performance across diverse industries.
Loss Control
Comprehensive resources including facility assessments, ergonomic evaluations, and 1,000+ online training courses. Our Loss Control Toolbox provides 24/7 access to safety materials, OSHA compliance tools, and a learning management system to help businesses maintain safer workplaces.
Claims Handling
Experienced adjusters deliver timely resolutions through personalized service and advanced analytics. Our approach includes medical provider networks, pharmacy benefit management, and fraud detection systems to ensure fair outcomes for injured workers and employers.
Property & Casualty
Specialized coverage for complex exposures including commercial property, general liability, inland marine, and umbrella policies. We serve targeted industries with expertise in construction, healthcare, and hospitality through a combination of underwriting precision and risk management support.
People
Marc Schmittlein
Chief Executive Officer
With over 30 years in commercial insurance, Marc leads Copperpoint Tower Executive Suites's transformation into a regional leader. He previously held executive roles at Travelers and St. Paul Companies, bringing expertise in cyber business and small commercial divisions.
John Carey
Chief Underwriting Officer
John brings 25+ years of underwriting leadership from Zurich and Farmers Insurance. He holds CPCU and ARM designations, focusing on strategic underwriting disciplines and capital utilization optimization across product lines.
Rachel Davis-Schultz
Chief Human Resources Officer
With 21 years in HR leadership, Rachel oversees human resources and enterprise operations. Her experience includes managing integrations during Express Scripts' $100B+ revenue period and leading culture transformation initiatives.
Dana Ferestien
Regional President, Alaska & PNW
Dana combines 15+ years of legal experience with insurance leadership. As Regional President, he manages commercial P&C claims and leverages his Juris Doctor degree to address complex liability issues in the Pacific Northwest.
Kris Mathis
Chief Claims Officer
Leading workers' compensation claims services with 20+ years in insurance. Kris holds a law degree and WCCP certification, previously serving on the WCIRB Governing Committee and CWCI Board of Directors.
Questions
What types of insurance does Copperpoint Tower Executive Suites offer?
Copperpoint Tower Executive Suites specializes in Workers Compensation insurance and offers multiline P&C coverage including general liability, property, inland marine, umbrella, and cyber endorsements.
Which states does Copperpoint Tower Executive Suites operate in?
We currently serve Arizona, Alaska, California, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, and Washington with expanding coverage.
How do I report a workers' compensation claim?
Report claims through our Policyholder Portal, via phone at 800.231.1363, or use our 24/7 Nurse Triage Helpline for non-emergency injuries.
What risk management resources are available?
Policyholders gain access to our Loss Control Toolbox with 1,000+ training courses, safety programs, OSHA resources, and on-demand safety videos.
Do you offer specialized coverage for high-risk industries?
Yes, we provide tailored solutions for construction, agriculture, hospitality, healthcare, and other complex severity-driven exposures.
