Protecting what matters most - your family, home, car, and business
At Insurance Network of Louisiana, we're focused on you. Our primary goal is to provide complete coverage and quality customer service to ensure that our clients receive the best possible experience. As a locally-owned and operated independent insurance agency, we specialize in auto, homeowners, and small commercial accounts. With access to a wide range of highly-rated insurance companies, we can shop your coverage to find the perfect fit for your needs.
Our Story
Established in 2000 by Carl E. Duffield, III, our agency has been dedicated to providing exceptional service and tailored insurance solutions to individuals and businesses across Louisiana. Our young and energetic staff utilizes the latest technology to make your experience as streamlined and hassle-free as possible. We take pride in our commitment to customer service, which sets us apart from the competition.
Our Services
We offer a wide range of insurance services, including:
- Personal Insurance: Auto, Home, Motorcycle, Renters, Umbrella, and more
- Business Insurance: Commercial Auto, Commercial Liability, Workers Compensation, and more
- Specialty Insurance: Boat, Flood, Landlord, Off-Road Vehicle, and RV Insurance
Why Choose Us?
As an independent agent, we have the flexibility to shop your coverage with multiple insurance companies, ensuring that you receive the best possible rates and coverage for your unique needs. Our staff is experienced and knowledgeable, and we take the time to understand your specific circumstances to provide personalized insurance solutions. Additionally, our mobile website and online tools allow you to manage your insurance on-the-go.
Our Promise
As a Trusted Choice member, we pledge to provide excellent service, including:
- Listening to your needs and providing personalized insurance solutions
- Being knowledgeable and accurate in our insurance recommendations
- Offering competitive prices and a wide range of insurance options
- Responding promptly to your questions and concerns
- Providing 24/7 service and support
Unprofessional and Unhelpful Representatives
Some customers have had terrible experiences with the representatives of Insurance Network of LA. Fe Butler and Al Espinosa, both gave 1-star reviews, citing rude and unprofessional behavior. Fe Butler mentioned that the representative was only interested in making a profit and didn't care about providing the necessary coverage. Al Espinosa was taken advantage of by the company's bait-and-switch tactics, with the representative initially providing a lower quote but later increasing the price by $200.
Positive Experiences and High-Quality Service
On the other hand, several customers have had excellent experiences with the company. Jessica Palermo, Anthony Gallo, Derrick Bradford, Linzee Sumrall, Google User, and Marian Jeffery all gave 5-star reviews, praising the company's customer service, kind and helpful staff, and excellent coverage options. Specifically, Derrick Bradford raved about his insurance agent, Mr. Robert Whitney, who provided fast and friendly service. Linzee Sumrall and Google User appreciated the company's affordable prices and convenient location.
Frustrating Experiences with Application Process
Josh Higgins had a frustrating experience with the company's application process, which was more complicated than advertised. He was asked for additional information multiple times, making the process lengthy and frustrating.
Loss of Personal Touch
Otis Williams was disappointed to learn that the company had closed down a deli that was known for its good fried chicken.
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