Protecting Your Tomorrow, Today!
Our Vision
Barato Insurance is a dedicated team of experienced professionals committed to providing comprehensive and affordable insurance solutions to individuals, families, and businesses in the Irving, TX, area. We understand the unique risks and financial goals of our community, and we tailor our policies to meet your specific needs.
Our Expertise
Our seasoned agents have extensive knowledge of the Texas insurance landscape and can guide you through the process of selecting the right coverage for your unique situation. We offer a comprehensive range of products including:
- Auto Insurance: Get reliable coverage for your vehicle with customizable plans to fit your budget.
- Home Insurance: Protect your home from unexpected events like fire, theft, or damage.
- Business Insurance: Tailor your needs with specialized plans for general liability, commercial auto, and more.
- Surety Bonds: Obtain the necessary bonding for individuals or businesses.
Our Values
At Barato Insurance, we stand by three core values:
- Exceptional Customer Service: We prioritize personalized attention and responsiveness to ensure your every need is met.
- Transparency and Fairness: We explain coverage options clearly and provide competitive pricing without hidden fees.
- Community Focus: We are actively involved in the Irving community and dedicated to serving our neighbors.
Our Team
Our team of experienced insurance professionals comes from diverse backgrounds and brings a wealth of knowledge and expertise to the table. We are committed to building lasting relationships with our clients and ensuring their complete satisfaction.
Contact Us Today
Get a personalized quote and experience the Barato Insurance difference. Our friendly and knowledgeable agents are ready to answer your questions and guide you through the process of selecting the right insurance plan for your individual needs.
Mixed Reviews of Insurance Company
Customer Service Issues
Many customers have expressed frustration with the insurance company's customer service. Sandra Lozada, who gave the company 1 star, experienced poor communication when trying to cancel her auto insurance policy. She claims that representatives promised to get back to her, but she has yet to receive a response. Additionally, she mentioned that she had to wait for long periods of time when calling the company, with the phone line frequently going unavailable.
Positive Reviews
On the other hand, some customers have had positive experiences with the company. Rohan Shrestha, Sophia, and Barsha Rajbhandari all gave the company 5 stars and praised its competitive pricing. Rohan noted that the company's prices were significantly lower than his previous car insurance provider. Sophia and Barsha both highlighted the company's excellent customer service and great rates.
Conclusion
It appears that the insurance company's customer service is a major area of concern, with one customer encountering significant difficulties when trying to cancel her policy. However, some customers have had positive experiences with the company's pricing and customer service.
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