Protecting Your Peace of Mind
At Troy Insurance, we have been serving the Stamford, Connecticut area and beyond since 1960. As a local, independent insurance agency, we take pride in providing superior personal and professional service to our clients. Our team of licensed professionals is dedicated to understanding your unique needs and providing tailored insurance solutions to meet those needs.
Our Story
Founded by Paul Troy, our agency has undergone significant changes over the years, with Allison Gagliardi taking the reins in 2015. As a woman-owned business, we are committed to forging long-term relationships with our clients based on trust, knowledge, and performance. We believe that insurance is not just a product, but a service that requires proactive management to ensure that our clients' needs are met at every stage of their lives.
Our Services
At Troy Insurance, we offer a broad range of insurance products to meet the diverse needs of our clients. Our services include:
Personal Insurance
We understand that individuals have unique insurance needs, and we take the time to understand your requirements. Whether you are a first-time home buyer, a young family, or an individual with valuable assets, we will work with you to create a personalized insurance plan that meets your needs.
Commercial Insurance
As a business owner, it is essential to have the right insurance coverage to protect your assets and employees. We will work with you to develop a customized insurance plan that meets your business needs, including commercial property, liability, and professional liability insurance.
Life & Travel Insurance
Whether you're planning a trip abroad or need to ensure that your loved ones are protected in the event of your passing, we have a range of life and travel insurance options to suit your needs.
Why Choose Troy Insurance?
At Troy Insurance, we pride ourselves on our:
- Individualized Service: We take the time to understand your unique needs and develop a customized insurance plan that meets those needs.
- Knowledge: Our team of licensed professionals is dedicated to staying up-to-date on the latest insurance products and trends to ensure that we can provide the best possible service to our clients.
- Reliability: We believe that insurance is not just a product, but a service that requires proactive management. We are always available to take your call and provide advice and assistance whenever you need it.
What Our Clients Say
Don't just take our word for it! Our clients have shared their experiences with us, saying that we have provided them with exceptional and personalized service, and that we have helped them feel protected and secure in their personal and professional lives.
Consistency in Customer Service
The reviews of Troy Insurance Agency are overwhelmingly positive, with several clients praising the agency for its exceptional customer service. One customer, Liz Ball, calls the agency "the absolutely best insurance folks" and notes that they provide personalized attention to every detail, rather than offering standardized plans. Another customer, Doreen Lynch, agrees, stating that Kara at the agency has been "so helpful" in finding the right policies for her family's needs.
Rudeness and Bias
However, one review stands out as a stark contrast to the overwhelming positivity. Claudia Maxwell, a customer who is mixed race, shares a disturbing experience in which an insurance representative spoke to her daughter rudely and made racial derogatory comments. She calls the agency "racist" and recommends that they take a cultural awareness course. This negative review highlights a disturbing lack of diversity and inclusion at the agency.
Additional Positive Reviews
Other customers have also left glowing reviews, praising the agency for its excellent service. Garry Feldman notes that the agency provides "white glove service" to its clients, while Cooper McManus says that Troy has given his family the best customer service possible. Nicole Ehret appreciates the personalized service and attention to detail that the agency provided, especially when her teenager began driving. Bert Berry and Connie Begetis also sing the praises of the agency, thanking them for their excellent service and personalized attention to their needs.
