Insurance Center was established in 1967 with the mission of providing "Old Fashioned" service to every client. Today, our experienced agents, with a combined total of over 200 years in the industry, continue to deliver top-notch insurance policies at low rates. Our team of dedicated professionals is committed to putting our clients' interests first, providing personal and quality support, and delivering insurance policies that best suit our clients' needs. As an independent insurance agency, we work with over 100 insurance companies to find the best policy for you. We are licensed to provide insurance within the states of Arizona, California, Colorado, Idaho, Oregon, Utah, and Washington.
Personal Support
At Insurance Center, we pride ourselves on providing personal support to each of our clients. Our agents are always prepared to speak with you on the phone or in person, without any frustrating automated calls or long wait times. We understand that insurance can be confusing, and we are here to help. Whether you need to file a claim, make a change to your policy, or have a question about your insurance, we are here for you. Our motto is to provide "Old Fashioned Service", and we mean it. We believe in doing business at the "Kitchen Table" and have set up several meeting rooms in our office to discuss your insurance needs.
Optimized Policies
Our experienced agents work with hundreds of different insurance companies to find the best policy for you. We understand that every client is unique, and we strive to deliver a policy that best suits your needs. We don't believe in selling you on a policy; instead, we deliver one that fits your requirements. Our agents are dedicated to providing personal and quality support to our clients. We use our experience to serve you better and ensure your insurance is in good hands.
Services
As a licensed insurance agency, we provide insurance policies for individuals and businesses in the following states: Arizona, California, Colorado, Idaho, Oregon, Utah, and Washington. Our team of experienced agents provides the following services:
- Auto Insurance: We provide auto insurance policies that fit your needs and budget. Our agents work with you to deliver a policy that is best suited for your car and driving habits.
- Home Services: Our home services insurance policies provide coverage for your home and personal belongings. We understand that your home is your haven, and we work with you to provide the coverage you need to protect it.
- About: Learn more about Insurance Center, our mission, and our team of experienced agents. We are proud of our history and committed to providing "Old Fashioned Service" to every client.
- Careers: We are always looking for experienced agents to join our team. If you are interested in a career at Insurance Center, please contact us.
- Contact Client Support: If you have any questions regarding your insurance, please use the information below to contact a licensed agent. Our toll-free number is 1-800-577-7172, and our local number is 1-541-382-8822. You can also email us at email@insurance-ctr.com.
- Report a Claim: If you need to file a claim, please contact us immediately. Our personal and commercial risk managers can advise you on the ramifications of filing your claim and explain how the claims process works.
- Billing Questions: If you have any questions about your bill or payment, please contact us. We are here to help.
General Experience
The reviewers' overall experience with Insurance Center is mixed, with some having a positive experience and others facing significant issues.
Customer Service
The customer service experience varies depending on the agent. Some reviewers, like Quiltgirl and Jasmine Timm, had a pleasant experience with the staff, finding them friendly and helpful. On the other hand, Dylan R. and Cat N. had poor experiences with their agents, feeling disregarded and not receiving the assistance they needed.
Insurance Issues
Some reviewers faced issues with their insurance policies, including incorrect information, mistakes, and a lack of resolution. Dylan R. experienced a significant price increase without a clear reason, and it took weeks to resolve the issue. Cat N.'s daughter was removed from a prepaid auto plan without notification, and the agent was unapologetic and condescending.
Positive Agents
A few reviewers had positive experiences with specific agents, including Fred Gerke, who was praised for his efforts to get the best deal for his clients. Lauren, another agent, helped Dustin NcCorchuk save money on his auto and renters insurance.
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