Let our family help your family. We care about people.
Who We Are
BC Insurance Group of Texas is a family-run, independent agency serving families and businesses across Texas. Founded by Brandon and Cindy Carrell, our agency is built on a foundation of integrity, personalized service, and commitment to finding the right insurance solutions for each client. We take the time to understand your unique needs and circumstances to tailor our recommendations.
Our Mission
Our mission is to be your trusted advisor in navigating the complex world of insurance. We work tirelessly to provide:
- Personalized coverage: We offer a comprehensive range of insurance lines to address your specific needs, whether you require home and auto insurance, or comprehensive coverage for your farm, ranch, or business.
- Exceptional customer service: We value open communication and personalized attention. Our team of experienced professionals is always available to answer your questions, address your concerns, and guide you through the claims process.
- Competitive pricing: We represent multiple highly-rated insurance companies, allowing us to secure competitive rates for you.
- Peace of mind: We empower you with the knowledge and security that your insurance needs are in good hands.
Our Services
BC Insurance Group of Texas offers a wide range of insurance solutions to meet your diverse needs. Some of the services we provide include:
Personal Insurance
- Homeowners/Renters Insurance
- Auto Insurance
- Life Insurance
- Health Insurance
Business Insurance
- General Liability Insurance
- Workers' Compensation Insurance
- Business Owner's Policy (BOP)
Specialty Insurance
- Farm & Ranch Insurance
- Equine & Livestock Insurance
- Agribusiness Insurance
We also offer coverage for
- Dairy Insurance
- Commercial Insurance
- Personal Injury Protection (PIP)
- Flood Insurance
- And much more!
Why Choose BC Insurance Group of Texas?
Choosing the right insurance coverage is an important decision. Here are just a few reasons why you should choose BC Insurance Group of Texas:
- Family-owned and operated
- Experienced and knowledgeable team
- Personalized and attentive service
- Competitive rates and comprehensive coverage
- Strong focus on customer satisfaction
Get a Quote Today!
Contact us today to request a personalized quote and discuss your insurance needs with one of our dedicated agents. We look forward to assisting you and guiding you toward the right insurance solutions for you and your loved ones.
Unreliable Service
Many reviewers have expressed frustration with the company's lack of responsiveness, particularly when it comes to making payments. Jonathan & Vanessa Hale noted that the company never answers their phone, making it difficult to resolve issues. This sense of abandonment can lead to feelings of mistrust, as customers are left uncertain about how to proceed.
Exceptional Customer Service
On the other hand, a few reviewers have had positive experiences with the company's customer service. Alisa LaRue praised the staff for their excellent service, friendly demeanor, and willingness to go above and beyond. When customers need assistance, they can expect to receive helpful and personalized treatment.
Unhelpful and Rude Staff
Unfortunately, some reviewers have had negative encounters with the company's staff. Matthew Saurez found the staff in the back to be rude and unhelpful, pushing him aside so that someone else could deal with his concerns. This kind of behavior can be discouraging and makes it difficult for customers to find resolution.
Reliable Protection
Scott Randolph has a different experience, explaining that BC has provided coverage for his businesses and personal home, giving him peace of mind. For some customers, this company can be a reliable choice, offering the protection they need.
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