For over 100 years, McInturff, Milligan & Brooks has been serving the insurance needs of individuals, families, and businesses in East Tennessee. Our history dates back to 1910, and we are proud to be one of the oldest and most respected insurance agencies in the region. Our commitment to providing exceptional service and expert advice has earned us a reputation as the go-to insurance provider in the area.
Our Services
At McInturff, Milligan & Brooks, we offer a comprehensive range of insurance services to meet the unique needs of our clients. Our team of experienced insurance professionals is dedicated to providing personalized attention and tailored solutions to ensure our clients have the right coverage at the right price.
Personal Insurance
We understand that individuals and families have unique needs when it comes to insurance. That's why we offer a range of personal insurance products, including:
- Homeowners insurance to protect your home and possessions
- Auto insurance to cover your vehicle and liability
- Umbrella insurance to provide additional liability coverage
- Life insurance to ensure financial security for your loved ones
- Health insurance to protect your physical and financial well-being
Commercial Insurance
For businesses of all sizes, we offer a range of commercial insurance products, including:
- Property insurance to protect your commercial property and assets
- Liability insurance to protect your business from lawsuits and claims
- Workers' compensation insurance to protect your employees in the event of work-related injuries
- Business interruption insurance to ensure your business remains operational in the event of a disruption
- Cyber insurance to protect your business from cyber threats
Third-Party Administration Services
In addition to our insurance offerings, we also provide third-party administration services to help businesses manage their insurance programs more effectively. Our experienced team can help you:
- Manage your insurance claims and adjusters
- Optimize your insurance coverage and rates
- Reduce your insurance costs through risk management and mitigation
- Improve your overall insurance program efficiency and effectiveness
Our People
At McInturff, Milligan & Brooks, our people are our greatest asset. Our team of experienced insurance professionals is dedicated to providing exceptional service and expert advice to our clients. With over 100 years of combined experience, our team is well-equipped to help you navigate the complex world of insurance.
Contact Us
If you're looking for a trusted insurance partner, look no further. At McInturff, Milligan & Brooks, we're committed to providing the best insurance rates, hometown support, and no-hassle claims service to our East Tennessee family since 1910. Contact us today to learn more about how we can help you.
Communication Issues
Rusty Mullins and Redbird shared similar frustrations with their experiences. Both called multiple times to discuss homeowners insurance and left messages, but never received a response. This highlights a significant issue with communication, as it appears that the agency failed to follow up on important calls.
Exceptional Service
On the other hand, several reviewers praised the agency for its exceptional service. Tw Harrison, Susanna Hauk, Jamey Wilhoit, Sharon Ferrell, and Curt Collins all had positive interactions with the agency. They appreciated the responsive, courteous, and professional service they received, which exceeded their expectations.
Quality and Value
Some reviewers questioned the quality and value of the agency's services. Redbird was extremely dissatisfied, describing the agency and its representatives as "crooks." This suggests a lack of trust and confidence in the agency's abilities.
Professionalism and Responsiveness
The agency's responsiveness and professionalism were a mixed bag, with some reviewers experiencing excellent service and others being left unanswered. Monica Fillers, mentioned by Curt Collins, stood out as a particularly exceptional underwriter.

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