Empowering Progress, One Risk at a Time
Schauer Group is a leading independent insurance agency that has been serving the Northeastern Ohio region for over a century. With offices located in Canton, Alliance, and Cleveland, we are the nation's first ISO registered independent insurance agency, committed to delivering the highest standards of quality and service in the industry. Our unwavering dedication to our clients and our community has made us the go-to insurance provider for businesses and individuals seeking reliable and cost-effective insurance solutions.
Our Approach
At Schauer Group, we take a comprehensive and proactive approach to risk management, providing our clients with industry-leading expertise and innovative solutions tailored to their unique needs. Our team of certified risk managers, experienced advisors, and dedicated support staff work tirelessly to ensure that our clients receive the personalized attention they deserve. We believe in building long-lasting relationships with our clients, and we strive to provide them with the most honest, expert, and principled guidance possible.
Our Advisors
Our advisors are the backbone of our organization, bringing a wealth of knowledge, experience, and industry-specific expertise to the table. They are committed to understanding our clients' business objectives, risk tolerance, and overall goals, and they work closely with them to develop customized insurance and risk management strategies that align with their unique needs. Our advisors are passionate about what they do, and they are dedicated to providing our clients with the highest level of service and support possible.
Client Experience
At Schauer Group, we understand that every client is unique, and we are committed to providing them with an exceptional client experience. We believe that our clients deserve the utmost transparency, flexibility, and cost-effectiveness, and we strive to deliver on these promises through our innovative approach to insurance and risk management. From the moment a client engages with us, we work tirelessly to ensure that they receive the highest level of service and support possible.
Community Commitment
At Schauer Group, we are deeply committed to the communities we serve. We believe that it is our responsibility to give back to the communities that have supported us over the years, and we are proud to support a variety of local organizations and initiatives. Our community commitment is an integral part of who we are, and we are dedicated to making a positive impact in the lives of those around us.
What We Offer
At Schauer Group, we offer a wide range of insurance and risk management services designed to meet the unique needs of our clients. Our solutions include:
Risk Management & Consulting: Our innovative approach to traditional insurance procurement is designed to uncover risk exposures from day-to-day business operations. We provide our clients with comprehensive risk management strategies that align with their unique needs, helping them to protect their assets, mitigate potential losses, and achieve their business objectives.
Business Insurance: Our business insurance service platform is for clients looking for more than simply a property and casualty insurance policy. We provide our clients with customized insurance solutions designed to protect their business assets and ensure their continued success.
Employee Benefits: A Schauer Group employee benefits client is focused on long-term cost control-not just plan design and product shopping. We provide our clients with innovative employee benefits solutions that align with their unique needs, helping them to attract and retain top talent while controlling costs.
Surety: At Schauer Group, we realize it is the trust clients put in us that makes us a leader in the surety industry, enabling us to provide a range of surety options to safeguard their interests.
Personal Risk & Insurance: Our philosophy is simple: when a claim happens, we provide first-class service with a first-class insurance partner. We provide our clients with a wide range of personal insurance solutions designed to protect their assets and provide them with peace of mind.
Customer Service Issues
Jason Boner, a disgruntled customer, gave Best Buy a 1-star rating and shared a disappointing experience. He initially paid $200 for a membership in February but has been waiting for six months for his computer to be turned on. Despite making repeated calls, he keeps getting hung up on. He has had enough of the poor service and is frustrated that his computer remains unusable.
Product Quality and Return Policy
In a surprising twist, Jason decided to test Best Buy's return policy by buying a costly laptop and using it for just one day before returning it. This suggests that the customer is not satisfied with the company's service and is willing to speak out against it.
