Forging Partnerships that last since 1964
At Schoenfeld Insurance Associates, we're a full-service independent insurance agency founded in 1964. From day one, we've been dedicated to bringing our clients the kind of comprehensive, individualized coverage they need, at a reasonable cost, backed by the kind of outstanding service they deserve. Our team of experts has been providing top-notch insurance solutions to individuals, families, and businesses in the Baltimore area for over 50 years.
Our Mission
Our mission is to provide our clients with personalized insurance solutions that cater to their unique needs and goals. We strive to build long-term relationships with our clients, providing them with exceptional service, expert advice, and tailored insurance programs that protect their assets and secure their futures.
Commercial Insurance
Our commercial insurance department offers a wide range of coverage options for businesses of all sizes and industries. From property insurance to general liability, workers' compensation, and umbrellas excess liability, we've got you covered. Our commercial insurance experts will work with you to create a customized insurance program that protects your business from potential risks and liabilities. Whether you're a small startup or a large corporation, we'll help you navigate the complex world of commercial insurance and ensure that you're adequately protected.
Employee Benefits
At Schoenfeld Insurance Associates, we understand the importance of providing your employees with comprehensive benefits packages that not only attract and retain top talent but also contribute to their overall well-being. Our employee benefits department offers a range of options, including group life insurance, accidental death and dismemberment, disability income, group health and dental insurance, and more. Our experienced team will work with you to design a benefits program that meets the unique needs of your business and your employees.
Personal Insurance
Our personal insurance department specializes in providing customized insurance solutions for individuals and families. From homeowners' insurance to automobile insurance, boat insurance, and life insurance, we'll help you protect your most valuable assets and secure your financial future. Our experienced team will work with you to identify your specific insurance needs and create a personalized insurance program that fits your budget and lifestyle.
Our Team
Our team of experienced insurance professionals is dedicated to providing exceptional service, expert advice, and personalized insurance solutions to our clients. With decades of combined experience, our team has the knowledge, expertise, and industry connections to help you navigate the complex world of insurance. We're committed to building long-term relationships with our clients and providing them with the highest level of service and support.
Overall Experience
The customers' experiences with Schoenfeld Insurance Agency range from extremely positive to extremely negative. One reviewer had a seamless and pleasant experience with the agency, while the other reviewer experienced poor customer service, errors, and frustration.
Positive Experience
The first reviewer, Amir, gave the agency 5 stars and left a glowing review. He praised the commercial team, Alana, and agent Mr. Schaller, who went above and beyond to help him with a claim. Amir highlighted the agency's fast response and willingness to assist, even when he was busy.
Negative Experience
The second reviewer, Gabrielle Elkaim, gave the agency 1 star and left a scathing review. She expressed disappointment and frustration with the agency's customer service, errors, and refusal to take responsibility for their mistakes. Elkaim mentioned that her agent left, and the premium increased by 54%, without justification or communication from the agency. She had to fight for months to get the premium reduced and even had to switch insurance companies due to the agency's poor service.
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