We love insurance so you don't have to.
At Haberman Insurance, we pride ourselves on being a trusted partner in protecting you, your loved ones, and your assets. Our team is dedicated to building strong relationships with our customers, understanding their unique needs, and providing personalized insurance solutions.
Our History
With a rich history dating back to 1932, the Haberman Insurance Group is a community-based organization with strong ties to Western Massachusetts. Founded by James C. Haberman, we have maintained steady growth while staying true to our service philosophy and business integrity.
Our Services
We offer a wide range of insurance solutions to meet the unique needs of our customers. Our team specializes in:
Personal Insurance
- Personal liability insurance
- Homeowners insurance
- Renters insurance
- Flood insurance
- Health insurance
- Life insurance
- Recreational vehicle insurance
- Pet insurance
- Long-term care insurance
- Medicare supplements
Business Insurance
- General liability insurance
- Workers' compensation insurance
- Errors & omissions insurance
- Professional liability insurance
- Directors & officers liability insurance
- Cyber insurance
- Safety & risk consulting services
Employee Benefits
- Group benefits solutions tailored to your business needs and budget
- Employee benefit plans designed to drive employee satisfaction and retention
Bonds
- Contract bonds
- Commercial bonds
- Fidelity bonds
At Haberman Insurance, we take pride in being a trusted choice among over 7,000 individuals and businesses in the Springfield area. We're committed to providing a thorough, detailed, and honest experience for our customers. Our team works with the best Massachusetts insurance carriers to offer you choices you can feel good about.
Get in Touch
Contact us to learn more about our insurance solutions and how we can help protect what matters most to you. Our team is available Monday to Friday from 8:00am to 4:30pm at (413) 781-7000 or info@habermaninsurance.com.
Lackluster and Unfriendly Service
Haberman Insurance has received mixed reviews from its customers. Some have reported a decline in the company's quality of service, citing poor communication and unhelpful staff. Safety Restore, a detractor, wrote that the company has become "absolutely horrendous" and communication has suffered. Luz Toro agreed, sharing a terrible experience with a non-responsive staff and an unpleasant receptionist.
On the other hand, some customers have praised Haberman Insurance's customer service and responsiveness. Brenda Prieto, a five-star reviewer, appreciated the company's friendly and fast service, particularly her interactions with Carolyn. Alan Levitz, another five-star reviewer, commended the ladies in the office for their quick responses to questions and dedication to finding the best prices for their clients.
However, some customers have reported mediocre experiences. Victor Tokarev gave the company three stars, stating that the receptionist seemed uninterested in helping him and provided short answers. Connor MacNeil, meanwhile, praised Ed and the team's responsiveness, but did not provide details about his interactions.
Rating Breakdown
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