Transforming Employee Benefits, One Client at a Time
Dedicated Insurance Guidance for Every Stage of Life
Gerald E. Franson Insurance Agency, Inc. stands as a trusted partner in financial security, empowering individuals and businesses throughout Virginia and West Virginia. Founded on the principles of personalized guidance, competitive solutions, and exceptional customer service, we have earned the trust and loyalty of countless clients since our inception.
Who We Are
Our team of experienced professionals boasts deep understanding of the complex financial landscape, enabling us to tailor insurance plans that align seamlessly with your unique needs and aspirations. We represent a diverse panel of highly-rated insurance companies, ensuring access to comprehensive coverage and competitive rates.
Solutions We Offer
We offer a comprehensive array of insurance solutions across various segments, including:
- Personal Insurance: Auto, Home, Life, Personal Umbrella, and more.
- Commercial Insurance: Business, Liability, Workers' Compensation, and Employee Benefits.
- Life Insurance: Term, Whole, and Life Insurance with affordable premiums.
- Health Insurance: Individual and Group coverage options to meet diverse needs.
Our Commitment
Beyond simply providing insurance products, our agency operates on a foundation of:
- Personalized Communication: We actively listen to your concerns and goals to tailor a plan that aligns with your unique needs.
- Risk Management: We proactively identify potential risks specific to your situation and recommend appropriate safeguards.
- Transparent Billing: No hidden fees or surprises. We believe in open and honest communication throughout the process.
- Exceptional Customer Service: Our dedicated team is committed to providing timely responses, personalized guidance, and seamless claims processing.
Why Choose Gerald E. Franson Insurance Agency, Inc.?
When you partner with us, you benefit from:
- Independent Representation: We work for you, not the insurance companies. Our allegiance lies with our clients.
- Diverse Expertise: Our team has extensive experience in various insurance lines, ensuring comprehensive guidance.
- Local Expertise: We have a deep understanding of the unique financial landscape in Virginia and West Virginia.
- Dedicated Client Service: We are committed to building lasting relationships built on trust, understanding, and personalized attention.
Customer Satisfaction
Overall, customers have had a positive experience with this insurance company. Many have been satisfied with their service and rates, with several mentioning that they have been with the company for a long time.
Consistency of Service
One reviewer, William Kenny, mentions that their recent interaction was better than previous ones, implying that the company has made an effort to improve. Another reviewer, Z. Horsley, has been with the company for over 20 years and has always had a good experience. Randi Brewster has been dealing with the same agent, Gerald, for years and has consistently found him to be cheaper with more coverage.
Exceptional Service
Randi Brewster's review stands out for its glowing praise of the company and its staff. She mentions that Kelly's, one of the agents, is very nice and will take care of customers' needs. Mark Harvey also had a positive experience, as the company corrected a mistake they made, which he believes makes them an "awesome company".
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