Your Choice. Your Protection.
At North Shore Travel & Insurance, Inc., we understand that every individual and business has unique insurance needs. As an independent insurance agency, we represent a variety of top-rated insurance companies, giving us the flexibility to tailor our services to meet the specific requirements of our clients. Our dedicated team of licensed agents takes the time to understand your goals, assess your risks, and recommend the best insurance solutions to protect your family, business, and assets.
Personal Insurance Services
We offer a broad range of personal insurance products and services to ensure that you and your loved ones are thoroughly protected. Our personal insurance services include:
- Auto Insurance: We provide extensive auto insurance coverage options, including liability, collision, and comprehensive coverage.
- Homeowners Insurance: Our expertise in homeowners insurance helps you choose the best coverage for your residential property.
- Individual Disability: We help you select the right disability insurance policy to protect your income in the event of an unexpected illness or injury.
- Individual Life Insurance: Our life insurance experts can guide you in choosing the optimal term life insurance or whole life insurance policy for your needs.
- Long Term Care Insurance: We offer guidance on selecting the best long-term care insurance policy to ensure your financial security.
Business Insurance Services
As a leading insurance agency, we understand the importance of having comprehensive business insurance coverage. Our business insurance services include:
- Business Owners Policy (BOP): Our BOP policies combine property, liability, and business interruption coverage to safeguard your business.
- Commercial Auto Insurance: We provide custom commercial auto insurance coverage options to meet the unique needs of your business.
- Commercial Property Insurance: Our experts help you select the best property insurance coverage for your commercial property.
- Workers' Compensation Insurance: We offer tailored workers' compensation insurance coverage to protect your employees in the event of a work-related injury.
- Cyber Liability Insurance: Our experienced agents can help you choose the best cyber liability insurance policy to protect your business from data breaches and cyber attacks.
Tax Services
In addition to our insurance services, we also offer tax services to our clients. Our tax professionals provide expert guidance on tax planning, preparation, and resolution. We understand the importance of adhering to tax laws and regulations, and we strive to ensure that our clients are in compliance with the latest tax regulations.
Personal Travel Services
At North Shore Travel & Insurance, Inc., we understand the importance of travel insurance. We offer personalized travel insurance services to ensure that your trips are fully protected against unexpected events such as trip cancellations, medical emergencies, and travel disruptions.
Contact Us
We value the trust our clients have placed in us and strive to provide exceptional customer service. If you have any questions or concerns, please don't hesitate to contact us at 978-531-2755.
Overall Experience
The reviews are mixed, with some customers having a great experience and others having a negative one. Some customers praised the service as the "best in North Shore" and appreciated the helpfulness and professionalism of the staff. On the other hand, some customers reported poor customer service, including unreturned phone calls and emails, and a lack of responsiveness from the manager, Carlos.
Staff Interaction
Positive Interactions
Some customers had a great interaction with the staff, particularly Carlos, who was described as helpful, professional, and trustworthy. The staff was also praised for explaining everything thoroughly and making sure customers were satisfied with their policy.
Negative Interactions
However, some customers reported negative interactions with Carlos, including unreturned phone calls and emails, and a lack of responsiveness. One customer felt that Carlos only catered to Caucasian people and did not provide good service to others.
Recommendations
Based on the reviews, it seems that some customers would highly recommend Carlos and the office to others, while others would not recommend them due to poor customer service.
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