Protecting Your Tomorrow, Today!
At Fortner Insurance Services, we are dedicated to providing comprehensive insurance solutions to individuals, families, and businesses in and around Springfield, Missouri. With our extensive knowledge of insurance and insurance services, we are a trusted source for quality protection. Our team of experienced professionals is committed to customizing insurance plans to fit your unique needs, ensuring that you receive the best possible coverage at the most competitive rates.
Our Mission
Our mission is to provide personalized service, expert guidance, and tailored insurance solutions that address the unique needs of our clients. We take pride in building long-term relationships with our clients, and we are passionate about helping them achieve their goals and protect their assets.
Our Services
We offer a wide range of insurance services, including:
Personal Insurance
- Auto Insurance
- Homeowners Insurance
- Farm Insurance
- Boat Insurance
Business Insurance
- Workers' Compensation Insurance
- General Liability Insurance
- Business Auto Insurance
- Commercial Property Insurance
Church and Religious Insurance
- Property Insurance
- Liability Insurance
- Workers' Compensation Insurance
- Directors and Officers Liability Insurance
Individual and Group Insurance
- Health Insurance
- Life Insurance
- Disability Insurance
- Long-Term Care Insurance
Our Team
Our team of experienced professionals is dedicated to providing exceptional customer service and personalized attention to each and every client. Meet our team of agents, customer service representatives, and support staff who are committed to helping you achieve your insurance goals.
Agent Performance and Customer Service
Reviews highlight the importance of agent performance and customer service in the insurance industry. While some customers praise their agents for going above and beyond to meet their needs, others express frustration with unhelpful or unresponsive agents.
Positive Experiences
Some reviewers rave about their agents' exceptional service, noting that they were able to obtain needed coverage, resolve issues, or find better rates. These agents are described as responsive, knowledgeable, and willing to put in effort to meet customers' needs.
Negative Experiences
On the other hand, some customers express disappointment with their agents' lack of effort or responsiveness. They report being given inaccurate information, experiencing rate increases, or feeling ignored by their agents.
Pricing and Value
Pricing is another significant theme in these reviews. Some customers are satisfied with the rates they receive from Fortner Insurance, while others feel that prices are too high or increasing unnecessarily.
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