Our Story
At Doherty Insurance, we take pride in being a family-owned and operated insurance agency that has been serving the Merrimack Valley for over 85 years. Founded in 1934 by William (Bill) A. Doherty, our agency has been built on a simple yet powerful philosophy: "person to person people." This philosophy has guided our approach to providing exceptional service to our clients and giving back to our community.
Our History
Our journey began in 1934 when William (Bill) A. Doherty founded our agency with the goal of providing guidance, quality insurance products, and personal service to our clients. In 1937, Bill's brother Jim joined the agency, and together they formed a partnership that would last a lifetime. Over the years, we have remained committed to our core values of providing exceptional service, building relationships, and giving back to our community.
What Makes Us Different
At Doherty Insurance, we are more than just an insurance agency. We are a team of dedicated professionals who are passionate about helping our clients achieve their goals while giving back to our community. We believe that insurance is not just about protecting people's assets, but also about helping people achieve their dreams. We take the time to understand our clients' needs and provide personalized solutions to meet their unique circumstances.
Our Services
We offer a wide range of insurance products and services, including:
- Personal Insurance: Auto, home, umbrella, and life insurance to protect you and your loved ones.
- Business Insurance: Commercial auto, liability, workers' compensation, cyber security, and business owners' policies to protect your business.
- Group Discounts: Our group auto discount program helps you save money on your auto insurance while making a direct impact in our community.
Why Choose Us
At Doherty Insurance, we are committed to delivering exceptional service, building relationships, and giving back to our community. Here are just a few reasons why you should choose us:
- Local Ownership: We are locally owned and operated, which means we are invested in our community and committed to serving our neighbors.
- Personalized Service: We take the time to understand your unique needs and provide personalized solutions to meet your specific circumstances.
- Community Involvement: We are proud to be active in our community and give back to those in need.
Get Started Today
If you are looking for a partner who will put your needs first, look no further than Doherty Insurance. Contact us today to learn more about our insurance products and services, and let us help you achieve your goals.
Professionalism and Customer Service
Doherty Insurance Agency has received praise for its professionalism and customer service. Customers have mentioned that they were impressed with the quick response and attention to detail provided by the agents. Many have appreciated the efforts made to get competitive quotes and save them money.
Mixed Experiences with Increased Rates
Some customers have expressed frustration with increased rates, claiming that they were not properly informed or notified of the changes. One customer, Km, had a particularly negative experience after an accident, stating that she was not kept updated on the status of her claim and received a renewal policy with a significant rate increase.
Long-Term Customers
Doherty Insurance Agency has built a reputation for serving long-term customers, with some customers having been with the agency for over a decade. However, some have reported a decline in customer service quality after the departure of certain agents.
Delightful Personal Touch
A few customers have praised the personal touch provided by individual agents, such as Kathy Brunelle and Conor Barry, who have been commended for their prompt and helpful service.
Conclusion
Be the first to review Doherty Insurance.
Write a Review
