Golden Global Insurance excels in service!
At Golden Global Insurance, we pride ourselves on being a leader in providing quality protection to individuals, families, and businesses throughout the United States. With over 25 years of experience, our team of world-class experts is dedicated to understanding our customers' unique coverage needs and crafting tailored insurance solutions that meet their specific requirements.
Our Services
Our expertise lies in providing a comprehensive range of insurance services, catering to diverse needs and industries. Whether it's personal lines, business insurance, or specialty lines, we understand the complexities of the insurance landscape and seamlessly navigate our clients through the process.
Personal Lines
We offer a wide range of insurance products designed to protect individuals and families, including:
- Home and auto insurance
- Motorcycle insurance
- Wind and flood insurance
- Homeowners' and condo insurance
- Art insurance
Our team will work closely with you to identify your unique coverage needs and craft a personalized plan that suits your lifestyle and budget.
Commercial Lines
At Golden Global Insurance, we recognize the importance of protecting your business and ensuring its continued success. Our commercial insurance solutions cater to various industry sectors, including:
- Cargo insurance
- Commercial property insurance
- Commercial liability insurance
- Professional liability insurance
- Cyber liability insurance
- Commercial auto insurance
Our experts will work closely with you to assess your business's unique risks and create a customized insurance plan that aligns with your goals and objectives.
Private Client
As high-net-worth individuals, you require specialized insurance solutions that cater to your unique lifestyle and assets. Our private client insurance services ensure comprehensive coverage for your:
- Fine art
- Yachts and boats
- Aircraft
- Excess liability coverage
- High-value collections
We understand the importance of discretion and confidentiality when it comes to high-net-worth individuals. Our team is dedicated to providing exceptional service and tailored insurance solutions that meet your specific needs.
Specialty Lines
In addition to our core services, we also offer specialized insurance solutions for:
- Surety bonds
- Performance bonds
- Kidnap and ransom insurance
- Sports and entertainment associations
- International exposures
- Accounts receivable claims service
Our team of experts will work closely with you to understand your unique needs and create a customized insurance plan that meets your specific requirements.
Our Commitment
At Golden Global Insurance, we are committed to providing exceptional service, tailored insurance solutions, and exceptional results. Our team of experts is dedicated to understanding your unique needs and crafting insurance plans that meet your specific requirements. With over 25 years of experience, we are confident in our ability to deliver unparalleled service and results.
Customer Service Failures
The reviews reveal significant issues with customer service at Golden Global. Unresponsiveness is a major problem, with customers struggling to get in touch with employees. Joyce Santiago, who gave the company 1 star, states that she has called and emailed multiple times to get an updated mortgagee clause, but has received no response. Joseph G. also had a poor experience, visiting the office in person and being told that the company cannot do business with them without any explanation or recourse.
Criticisms of Professionalism
Both Joyce and Joseph express frustration with the lack of professionalism displayed by Golden Global's staff. Joyce mentions that when someone does answer the phone, they simply pass the buck to someone else, while Joseph describes their unprofessional behavior as "totally unresponsive." This lack of courtesy and accountability is a major red flag for potential customers.
Contrasting Experience
In stark contrast, Marco Carrizosa had a positive experience with Golden Global, giving them a 5-star rating. Unfortunately, his glowing review does not delve into specific details, but it suggests that the company excels in terms of staff qualifications and professionalism.
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