The Coverage You Need, at the Price You Want
About Our Agency
FA Insurance has been a trusted name in providing quality insurance solutions to individuals and businesses in Pennsylvania since 1959. Family-owned and operated for over six decades, we pride ourselves on understanding the unique needs of our clients and offering personalized insurance plans to protect what matters most.
What Sets Us Apart?
As an independent insurance agency, we work for you, not a specific insurance company. This allows us to:
- Shop around for competitive quotes from multiple carriers
- Provide personalized recommendations based on your specific needs and circumstances
- Offer a comprehensive range of insurance products to meet your unique requirements
- Deliver exceptional customer service throughout the entire process
Our Expertise
Our team of experienced professionals has extensive knowledge and expertise in various insurance lines, including:
Personal Insurance
- Auto Insurance
- Home Insurance
- Renters Insurance
- Motorcycle Insurance
Business Insurance
- Business Owners Insurance
- General Liability Insurance
- Commercial Umbrella Insurance
Insurance Solutions by Industry
- Contractor Insurance
- Landlord and Rental Property Insurance
- Office Building Insurance
Our Commitment
At FA Insurance, we are committed to:
- Providing transparent and accessible information
- Explaining coverage options clearly
- Offering competitive premiums and deductibles
- Handling claims efficiently and promptly
- Building lasting relationships with our clients
Our Philosophy
We believe in:
- Accessibility: We make it easy for you to get a quote, file a claim, or reach a representative.
- Integrity: We are licensed insurance advisors and hold ourselves to the highest ethical standards.
- Customer service: We are passionate about providing personalized and responsive service throughout your experience with us.
- Value: We strive to offer affordable insurance solutions that meet your needs and budget.
Efficient Service and Positive Reviews
Some reviewers praised the efficiency of the service they received, with one reviewer mentioning that they "side and out" with Kara, implying a sense of ease and professionalism. Another reviewer thanked the agency for their time and skill.
Complaints and Switching Insurance Companies
However, not all reviewers were satisfied. One reviewer mentioned that their insurance premiums kept increasing with Progressive Insurance and ultimately decided to switch to a cheaper insurance company. This reviewer was happy with their decision and saved money in the long run.
Overwhelmingly Positive Reviews
Despite the one negative review, the majority of reviewers had overwhelmingly positive experiences with the insurance agency. Several reviewers gave 5-star ratings and praised the agency for its customer service, with one reviewer calling it "Best Insurance Agency in The Area!" Another reviewer explicitly mentioned that the agency's front door faces Catherine Street, not Lancaster Avenue, which might have confused some visitors.
Mixed Opinions on Insurance Companies
Some reviewers had positive experiences with the agency, while another reviewer expressed disappointment with Progressive Insurance's increasing premiums.
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