Established to Serve, Dedicated to Excellence
At Professional Insurance Center, Inc., we pride ourselves on being a trusted partner for our clients, providing a range of insurance services that cater to their unique needs. With over 40 years of experience in the industry, we have built a reputation for being dedicated to delivering exceptional customer service, competitive pricing, and comprehensive coverage options.
As an independent insurance agency, we have the freedom to shop for the best rates and coverage options from multiple carriers, ensuring that our clients receive the best possible service and value. Our team of experts understands the importance of personalized attention and takes the time to understand each client's unique needs, providing tailored solutions that address their specific concerns.
Our History
Founded in 1981, Professional Insurance Center, Inc. has a rich history of serving the insurance needs of individuals, families, and businesses. Our story began with a simple goal: to provide exceptional service, competitive pricing, and comprehensive coverage options to our clients. Over the years, we have expanded our services to cater to a wide range of customers, from personal lines insurance to commercial insurance solutions.
Our Team
At Professional Insurance Center, Inc., we are proud to have a team of experienced insurance professionals who are dedicated to providing exceptional service and expertly navigating the complexities of the insurance industry. Our team is led by John Frank Madiedo, JR., our founder, who has over 40 years of experience in the insurance industry. His vision is to continue delivering exceptional service, competitive pricing, and comprehensive coverage options to our clients.
How We Work
Our process is designed to be streamlined and efficient, ensuring that our clients receive the best possible service and coverage options. Here's how we work:
- Call or submit your information for a quote
- Gather information and finalize your quotes
- Let us do what we do best by working with the carriers
- Decide, buy, and become insured
At Professional Insurance Center, Inc., we are committed to providing a seamless and professional service experience. Our goal is to make sure every client or prospective client knows exactly what they have or need in regard to their insurance. We continue to be dedicated to matching the customer's needs with the carriers. Our vision is to remain the best at what we do, always.
Our Services
We offer a range of insurance services, including:
Transportation Insurance
- Specializing in insuring taxicabs, limousines, para-transit, charter buses, and NEMT vehicles
Commercial Insurance
- Providing a wide range of commercial insurance options, including General Liability, Commercial Property, and Trucking insurance
Personal Lines Insurance
- Offering comprehensive insurance options for personal vehicles, homes, and umbrellas
At Professional Insurance Center, Inc., we are committed to providing exceptional service, competitive pricing, and comprehensive coverage options to our clients. Contact us today to learn more about our services and how we can help you.
Overview
The reviewed company has received an overwhelmingly positive response from clients, with all negative comments coming from a single reviewer. The majority of reviewers praise the company's knowledgeable staff, excellent customer service, and competitive pricing options.
Customer Reviews
Reviewers have praised the company's staff, with multiple reviewers mentioning specific agents, such as Shawn H and Deana, who were described as knowledgeable and helpful. The company's commitment to putting clients' best interests first has also been highlighted. Additionally, reviewers have mentioned the company's willingness to go above and beyond in providing exceptional customer service.
Concerns and Complaints
The only negative review was left by a reviewer who claimed to have had a poor experience with the company. The reviewer reported issues with receiving a refund after canceling their insurance policy, and claims that the company provided different information and failed to provide a detailed explanation of the refund amount.
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