Your Search for the Right Insurance Ends Here

At The Windward Agency, we pride ourselves on being a customer-centric insurance agency that treats our clients like family. We understand that finding the right insurance coverage can be overwhelming, which is why we're dedicated to providing personalized service and guidance every step of the way. With years of experience in the industry, we've built strong relationships with top carriers to offer a comprehensive range of insurance products designed to meet the unique needs of our clients.

Our Services

At The Windward Agency, we offer a diverse range of insurance products to cover all aspects of your life. Whether you're a homeowner, entrepreneur, or thrill-seeker, we've got you covered. Our services include:

Homeowners Insurance: Protect your home and everything in it from damage or loss with our comprehensive homeowners insurance policies.
Auto Insurance: Insure your daily drive with our auto insurance policies, which provide coverage for damages, theft, and more.
Commercial Insurance: Protect your business and keep your dreams alive with our commercial insurance policies, which cover everything from liability to equipment and more.
Renters Insurance: As a renter, get coverage for your personal property with our renters insurance policies.
Flood Insurance: Coverage for property damage from rising waters is crucial - rely on our flood insurance policies to keep you protected.
Umbrella Insurance: Extra coverage for when other policy limits are exceeded is available through our umbrella insurance policies.
Motorcycle Insurance: Ride with protection in the event of an accident or theft with our motorcycle insurance policies.
Watercraft Insurance: Enjoy a day on the water with protection for your watercraft through our watercraft insurance policies.

Our Commitment to Customer Excellence

At The Windward Agency, we're committed to providing exceptional customer service and support. Our agents are knowledgeable, friendly, and responsive, ensuring that you receive personalized attention and guidance throughout your insurance experience. With years of experience in the industry, we've built strong relationships with top carriers to offer competitive rates and a wide range of insurance products.

What Our Customers Say

Our customers rave about our exceptional service, citing prompt responses, thorough explanations, and personalized attention. Here's what some of our satisfied clients have to say:

"Gloria Ortiz is one of the most responsive agents I've ever worked with. Thorough and quick to respond to all issues and inquiries." - John C., Delray Beach, FL
"The Windward Agents are helpful, friendly, responsive, and professional." - Pamela R., Lauderhill, FL

Get in Touch

No matter your question or concern, we're here to help. Let us guide you in the right direction with our comprehensive range of insurance products and expert guidance. Contact us today to learn more about how we can help you achieve peace of mind.

Update Share

Positive: Excellent customer service, easy communication, and competitive rates were mentioned by several customers.

Negative: Poor customer service, hidden costs, and unresponsive agents were reported by several customers.

Overall Experience

The reviews suggest that the agency has both positive and negative experiences with their customers. Some customers have reported excellent customer service, easy communication, and competitive rates, while others have encountered poor customer service, hidden costs, and unresponsive agents.

Customer Service

There is a clear divide in the reviews when it comes to customer service. On the one hand, some customers have praised the agency's customer service, highlighting the helpfulness and responsiveness of specific agents. On the other hand, several customers have reported poor customer service, including unreturned phone calls and emails, and rude employees.

Agents

Some agents, such as Gloria Ortiz, have been praised for their professionalism and responsiveness. However, other agents, such as Steven Hulnick, have been criticized for their lack of follow-through and poor communication.

Rates and Coverage

Some customers have reported competitive rates and excellent coverage. However, one customer mentioned hidden costs, which suggests that the agency may not always be transparent about their pricing.

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