Your Local Partner for Peace of Mind
At AMCO Auto Insurance, we understand that purchasing insurance can be a daunting task. That's why we're committed to making the process fast, easy, and affordable. As a local auto insurance agency, we care about our community, our customers, and their families. Our number one priority is to provide exceptional service and ensure that you receive the best rates for your auto insurance needs.
Our Services
We offer a wide range of services to meet the unique needs of each individual. Our auto insurance policies are designed to provide financial protection in the event of an accident. Our homeowners insurance policies provide coverage for your home and assets in the event of damage or loss. Additionally, our Mexico coverage provides protection for vehicles traveling within the boundaries of Mexico.
Why Choose AMCO?
At AMCO Auto Insurance, we pride ourselves on our dedication to our loyal customers. Our trained staff is committed to providing exceptional customer service and ensuring that all your insurance needs are met. We work for you and your family, not the insurance companies. We understand that insurance can be complex, which is why we're here to guide you through the process and provide you with peace of mind.
What Sets Us Apart
At AMCO Auto Insurance, we believe that our unique approach sets us apart from the rest. We provide affordable insurance needs with guaranteed lowest prices in town! We also offer an explicit view of your savings, so you can see exactly how much you're saving. Our policyholders have praised our quick response to auto claims and friendly service.
Testimonials
Don't just take our word for it! Our satisfied customers have spoken volumes about their experiences with us. "They were very helpful, they answer their phones very quickly, and the staff are very respectful and actually listen to you, " says Ferdinand P. "They are the most knowledgeable, customer service-oriented insurance company I've come across in a long time, " says Sam C. "Everyone I spoke with was kind, considerate, professional, and did what they said they were going to do on a timely basis, " says Carolyn E.
Contact Information
All our office locations:
- Alton, TX - 122 N Alton Blvd, Alton, TX 78573 - Call: (956) 519-8005
- McAllen, TX - 608 S 10th St., McAllen, TX 78501 - Call: (956) 992-0492
- Edcouch, TX - 408 Santa Rosa Ave, Edcouch, TX 78538 - Call: (956) 262-3700
- Edinburg, TX - 710 S Closner Blvd, Edinburg, TX 78573 - Call: (956) 381-8100
To get a quote, you can call us at (956) 519-8005 or visit our office at one of our convenient locations. Alternatively, you can request a quote online by clicking on the link provided on our website.
Customer Service Issues
Many customers have reported poor customer service experiences, including long wait times, unprofessional behavior, and lack of courtesy. For example, Tommy Balderas was put on hold for 15 minutes when he asked for a confirmation number, and Kasandra Tijerina was forced to wait outside the business for two hours because no one was present to assist her. Similarly, Hugo Najera and several other customers waited for over an hour and a half to make a payment, but no one showed up to assist them.
Card Information Concerns
Tommy Balderas also expressed concern that the representative who took his payment wrote down his card information instead of processing the payment immediately, which is a security risk.
Insurance Issues
Charles Mayfield was denied insurance coverage by Amco after being a customer for 18 months, and Kasandra Tijerina was charged a late fee due to the office's unprofessional behavior.
Positive Experiences
On the other hand, some customers have reported positive experiences with Amco, citing friendly and helpful agents such as Leticia Torres, Christina, and the staff who helped Juangabriel Aguirre cut his insurance rates in half.
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