Established in 1943, Key West Insurance is a locally owned and operated independent insurance agency based in the heart of Old Key West. With over 70 years of experience, we have been providing personal and commercial insurance solutions to the people living in the lower keys community. Our knowledgeable and friendly staff are dedicated to building long-lasting relationships with our clients, helping them make informed decisions about their insurance needs.
Our Services
At Key West Insurance, we understand that every client has unique requirements. That's why we offer personalized insurance solutions tailored to meet specific needs. Our services range from personal insurance to commercial insurance, ensuring that our clients have peace of mind and financial protection.
Our personal insurance programs are designed to provide comprehensive coverage for individuals and families. We take the time to understand each client's specific needs, creating customized policies that address their unique circumstances. Whether you're looking for auto insurance, homeowners insurance, or other types of personal insurance, our experienced agents will guide you through the process, ensuring you receive the best possible coverage.
For business owners, we offer commercial insurance solutions that protect your company from unforeseen risks. Our commercial insurance experts will work closely with you to identify potential vulnerabilities and develop a customized policy that addresses your specific business needs. With our expertise, you can focus on growing your business, knowing that you're protected from potential liabilities.
Our Commitment
At Key West Insurance, we're committed to providing exceptional customer service, building long-term relationships, and delivering personalized insurance solutions that meet the unique needs of our clients. Our experienced agents are dedicated to helping you navigate the complex world of insurance, ensuring that you receive the best possible coverage at an affordable price.
Excellent Customer Service
The majority of reviewers praise the exceptional customer service they received from the employees of Key West Insurance. Robyn Roth, D. Amd E. Al, Dennis Hudson, Shirley Sweeting, and Tyler Mcnab all gave 5-star ratings and described their interactions with agents Sheree Novick, Gina Valest, and Joseph as professional, efficient, and helpful. These agents were able to clearly explain complex insurance concepts, respond promptly to phone calls and emails, and make their customers feel valued.
Good Communication
Reviewers praised the agents' ability to communicate effectively, using simple language to explain complex topics. Sheree Novick and Gina Valest made sure to return phone calls and emails in a timely manner, reassuring their clients that their concerns were being addressed. Joseph, too, was described as helpful and knowledgeable.
One Negative Experience
However, not all experiences were positive. Bill Fehr gave a 1-star rating, explaining that he was unhappy with the company's lack of flexibility when he tried to cancel his policy after selling his house. He felt that the company was unreasonable and hid behind policy terms.
Be the first to review Key West Insurance.
Write a Review
