Insurance Is a Matter of Trust
Who We Are
At Steve Centola Insurance Agency, we pride ourselves on being a reputable and reliable partner for all your insurance needs. As an independent insurance agency, we take the time to understand your unique needs and provide customized insurance solutions to protect you from unforeseen risks. With over 35 years of experience in the industry, our team of experts has built a reputation for being knowledgeable, responsive, and dedicated to providing exceptional customer service.
Our Services
We specialize in a range of insurance services, including:
- Personal Insurance: Auto, Home, Mobile Home, Flood, Recreational Vehicle, and Liability Insurance
- Business Insurance: Commercial Property, Commercial Auto, and Financial Services
- Commercial Insurance: Business Insurance, Commercial Property, and Commercial Auto
We represent a diverse range of insurance carriers, allowing us to tailor a policy that meets your specific needs and budget. Our experienced agents will work closely with you to identify the coverage that best suits your lifestyle and business goals.
Our Mission
At Steve Centola Insurance Agency, our mission is to provide exceptional customer service, expertise, and personalized insurance solutions. We believe in establishing long-term relationships with our customers and take pride in being a trustworthy and reliable partner. Our team is committed to staying up-to-date with the latest industry developments through ongoing education and training.
Meet Our Staff
Our team is led by Steve Centola, a seasoned insurance professional with over 35 years of experience. Our staff is dedicated to providing exceptional customer service, expert advice, and tailored insurance solutions. We believe in building long-term relationships with our clients and strive to establish trust through our professionalism and expertise.
Contact Us
To schedule a non-binding consultation or to inquire about our services, please call us at (352)382.2551 or use our contact form. Our office hours are Monday to Thursday, 9:00 AM to 4:00 PM.
Mixed Reviews for Insurance Broker
Disappointing Experience with Customer Service
Some reviewers have expressed disappointment with the customer service provided by the insurance broker. They report being ignored or dismissed when trying to resolve issues or get assistance after initially purchasing a policy. This lack of responsiveness has led to frustration and a sense of being abandoned by the broker.
Positive Experience with Competitive Rates
On the other hand, some reviewers have had a positive experience with the insurance broker, praising their ability to find competitive rates and their professionalism. They have referred friends to the broker, who have also been satisfied with the service.
Concerns about Responsiveness and Accountability
Some reviewers have expressed concerns about the broker's responsiveness and accountability. They report feeling abandoned or ignored when trying to get help or resolve issues, and have even had to take matters into their own hands to get results.
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