Your Insurance Experts, Treating You Like Family
Welcome to Larson Family Insurance Brokers, your premier independent insurance agency based in Walnut Creek, California. Since 2010, we have been dedicated to providing our clients with top-notch insurance solutions for all their personal and commercial needs. As a full-service brokerage, we pride ourselves on our commitment to offering the best products and pricing available while delivering exceptional customer service.
Our Team
At Larson Family Insurance, we treat all our clients like family. Our team of experienced brokers and professionals, led by Roger Larson (Broker/Owner), is committed to understanding your unique needs and tailoring insurance packages to protect you and your assets. Our team includes:
- Jeff Jensen (Broker/VP)
- Gregory Zeman (Senior Broker)
- Debra Tuoto (Broker)
- Joshua Bender (Broker)
- David Oeguenc (Broker)
- Christina Creswell (Broker)
- Rafael Torres (Broker)
- Jaci Merrell (Broker)
We are always looking for talented individuals to join our growing team. If you are passionate about the insurance industry and committed to providing outstanding customer service, please submit your resume and cover letter here.
Personal Insurance
We understand that every individual has unique insurance needs. That's why we have developed a proprietary comparative rating system, giving us the ability to shop out and compare each carrier's coverage and prices for all your Personal Insurance needs. Our Personal Insurance offerings include:
- Auto Insurance
- Home Insurance
- Umbrella Insurance
- Rental Properties Insurance
- Boat Insurance
- RV Insurance
- Motorcycle Insurance
- Medical Insurance
- Life Insurance
Whether you're a homeowner, renter, or motorcycle enthusiast, we have got you covered!
Commercial Insurance
Our expertise extends to the commercial sector as well. We offer a full range of business exposures, from basic Commercial Insurance programs to complex Directors & Officers, Errors & Omissions, and Employment Practices Liability. Our Commercial Insurance offerings include:
- Commercial Property Insurance
- General Liability Insurance
- Workers' Compensation Insurance
- Commercial Auto Insurance
- Personal and Commercial Umbrella Insurance
- Life/Health Insurance
- Earthquake and Flood Insurance
No business is too small or too large for us to handle. We cater to various industries across multiple states, including California, Nevada, Oregon, Washington, Utah, Colorado, Arizona, New Mexico, Idaho, Montana, Texas, Tennessee, and Minnesota.
Why Choose an Independent Agent with Larson Family Insurance?
As an Independent Agency, Larson Family Insurance Brokers has contracts with hundreds of preferred Insurance carriers nationwide, giving us access to many major Insurance companies. This allows us to provide our clients with preferred pricing, service, and coverage. With our comparative rating system, we can ensure that you receive the best coverage at the most competitive price.
Contact us today to learn more about how Larson Family Insurance Brokers can help protect you and your assets. Get a quote, refer a friend, or simply say hello; we look forward to serving you!
Overall Experience
The majority of reviewers had a highly positive experience with Larson Family Insurance Brokers, praising the exceptional service, knowledgeable staff, and competitive rates.
Staff Performance
The staff, including Susie Perez, Christina, Kristie Turner, and Jack Tanner, were consistently praised for their exceptional service, prompt responses, and professionalism. They were able to provide excellent guidance, answered questions, and walked customers through the insurance process, ensuring they understood their coverage.
Positive Aspects
- Competitive rates
- Excellent customer service
- Knowledgeable and professional staff
- Prompt responses and follow-through
- Ability to find solutions for customers' insurance needs
Negative Experiences
A few reviewers had negative experiences, citing difficulties in getting in touch with staff, unreturned emails and voicemails, and mistakes made by the company. However, in most cases, these issues were resolved with the help of exceptional staff members like Susie Perez.
Areas for Improvement
- Improve communication and response times, particularly during busy periods
- Ensure accuracy in billing and payment processing
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