Your Insurance Partner, Protecting Your Future Today
John Henry Smith Insurance has proudly served Utah families and businesses for over six decades. As a third-generation, family-owned business, we take pride in providing personalized, professional insurance solutions with exceptional customer service at the forefront.
Our Values and Commitment
Founded in 1954 by John Henry Smith, our agency has always prioritized putting clients first. This philosophy remains deeply ingrained in our culture. Our dedicated team of experienced professionals are passionate about understanding your unique needs and crafting customized insurance plans that offer the right coverage at competitive rates.
Our Expertise and Services
We are independent agents, allowing us to access a wide range of insurance options from the nation's leading national and regional carriers. This empowers us to tailor coverage to your specific needs and budget.
We offer a comprehensive range of insurance solutions, including:
Personal Insurance
- Auto Insurance: Comprehensive protection for your vehicle, tailored to your driving habits and financial situation.
- Home Insurance: Comprehensive coverage for your home against disasters, theft, and unforeseen events.
- Life Insurance: Secure financial protection for your family in the event of your passing.
Business Insurance
- Business Insurance: Customized packages to safeguard your business from potential risks and liabilities.
- Property Insurance: Protection for your business property from damage, theft, or loss.
- Liability Insurance: Coverage against financial losses arising from bodily injuries or property damage caused by your business.
Exceptional Customer Care
Our experienced agents take the time to understand your individual needs and concerns. We provide personalized guidance and proactively address your questions and concerns. Our commitment to exceptional customer service is evident in our:
- Average tenure of nearly 20 years for our staff: Ensuring continuity and familiarity with your account.
- Prompt and personalized communication: We keep you updated on your coverage and any changes in your situation.
- Dedicated support through claims: We guide you through the claims process and ensure your concerns are addressed efficiently.
Contact Us Today!
Let John Henry Smith Insurance help you navigate the complex world of insurance with confidence. Contact us today to request a personalized quote, discuss your individual coverage needs, or simply ask any questions you may have.
Summary of Reviews
The reviews of John Henry Smith Insurance Company vary greatly in terms of customer satisfaction. While some reviewers have had positive experiences with the agency, others have had significant issues.
Customer Reviews
Some customers have praised the agency for its customer service, stating that their agents are helpful, kind, and go above and beyond to take care of their customers. These customers have also appreciated the agency's ability to shop around for the best coverage and its use of multiple insurance companies.
On the other hand, some customers have had negative experiences with the agency. One customer had their policy cancelled without their knowledge or permission, and another customer was added to an account without their permission. Other customers have reported poor communication, disorganization, and a lack of willingness to help resolve issues.
Negative Reviews
Some customers have reported significant issues with the agency, including:
- Policy cancellation without notice or permission
- Unauthorized changes to accounts
- Poor communication and disorganization
- Lack of willingness to help resolve issues
Positive Reviews
Some customers have praised the agency for its:
- Customer service and helpfulness
- Ability to shop around for the best coverage
- Use of multiple insurance companies
Be the first to review John Henry Smith Insurance.
Write a Review
