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Your peace of mind is our top priority.

At Salt City Insurance Agency, Inc., we are dedicated to providing our clients with the highest quality insurance services combined with the lowest rates available in the area. We believe that every individual and business has unique needs, and that's why we take the time to understand your specific situation and work with you one on one to find a solution that is tailored specifically to meet your needs.

Our Team

Our team of experienced agents is committed to providing exceptional customer service and finding the best insurance coverage for our clients. Our agency owner, Susan A. McKibben-Tipton, has a wealth of experience in the insurance industry and is dedicated to ensuring that our clients receive the best possible service and coverage.

Services

We offer a wide range of insurance services, including:

  • Personal Insurance: Auto, Home, Motorcycle, Boat & Watercraft, and Flood Insurance
  • Business Insurance: Business Owners Packages (BOP), General Liability, Commercial Auto, Commercial Real Estate Insurance, and Contractors Insurance

Why Choose Us

At Salt City Insurance Agency, Inc., we believe that our unique approach to insurance service sets us apart from other agencies. We take the time to understand your needs and provide personalized service, rather than just providing a generic policy. We also work hard to find the best rates and coverage for our clients, because we believe that insurance should be affordable and effective.

Our Philosophy

At Salt City Insurance Agency, Inc., we believe that insurance is not just about protecting your assets, but also about protecting your peace of mind. That's why we're committed to providing our clients with the best possible service and coverage. We're proud to serve the Hutchinson, KS area and look forward to helping you protect what matters most.

Reviews
Positive: The insurance company received praise for their efficiency, friendly staff, good prices, and personal touch.
Negative: The insurance company was criticized for their errors, unprofessionalism, and uncaring attitude, resulting in negative consequences for their customers.

Insurance Company Reviews

Efficiency and Professionalism

Several reviewers praised the insurance company for their efficiency and professionalism. They mentioned that the staff was helpful, courteous, and knowledgeable, and that they were able to get insurance quickly and easily.

Friendly Staff

Many reviewers mentioned that the staff was friendly and helpful, with some even mentioning specific employees who went above and beyond to assist them.

Good Prices

Some reviewers mentioned that the insurance company offered good prices and quotes, with one reviewer stating that they got the best price thanks to Susan.

Personal Touch

One reviewer mentioned that Mark, an insurance agent, went beyond being just an agent and truly believed in them, helping them to start their own business and walking them through the insurance process.

Negative Experiences

However, some reviewers had negative experiences with the insurance company. They mentioned that the company made errors, resulting in suspended licenses, late fees, and defaulted SR22s. Some reviewers also mentioned that the company's employees were unprofessional, unapologetic, and uncaring.

Value and Communication

One reviewer mentioned that the company did not offer good value and that the employees did not care to let them know about other ways to save or other insurance companies that would be a better fit for their needs.

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