Protecting Your Tomorrow, Today!
At Mitchell Insurance Agency, Inc., we're dedicated to providing personalized insurance solutions to individuals, families, and businesses in Lakeland, Florida. With decades of experience in the competitive insurance space, we're committed to offering unbiased advice and comprehensive coverage options to meet your unique needs.
Our History
Established in 1958, our agency has been servicing Polk County's insurance needs for almost 60 years. As a family-owned business, we've built a reputation for delivering exceptional customer service, attention to detail, and a commitment to excellence.
Our Services
We're a full-service agency that handles both personal and commercial insurance lines. Our experienced agents are dedicated to providing quality service and attention to detail, ensuring that our clients receive personalized attention and tailored insurance solutions. Our services encompass commercial, residential, and auto insurance products, including:
- Auto Insurance: We offer a range of auto insurance options to protect your vehicle and assets.
- Home Insurance: Our home insurance policies provide comprehensive coverage for your home and personal belongings.
- Life Insurance: We offer life insurance solutions to help you prepare for the unexpected.
- Business Insurance: Our commercial insurance options are designed to protect your business from unexpected risks and liabilities.
- Recreation Insurance: We provide insurance coverage for your recreational vehicles and watercraft.
Our Process
As an independent firm, we're committed to offering complete objectivity and unbiased advice. Our agents work closely with our clients to understand their unique needs and objectives, providing personalized insurance solutions that meet their specific requirements. We believe in building long-term relationships with our clients, and our team is dedicated to delivering exceptional service and support.
Our Values
At Mitchell Insurance Agency, Inc., we believe that values matter. Our core values include trust, honesty, and integrity. We live by these values every day, and we're committed to delivering exceptional service and support to our clients.
Our Commitment
We're committed to providing our clients with the highest level of service and support. Our team is dedicated to helping you navigate the complex world of insurance, providing personalized advice and guidance to ensure that you have the right coverage for your needs.
Customer Experiences with Mitchell Insurance Agency
Positive Experiences
- Many customers have reported positive experiences with the agency, citing friendly and responsive staff, streamlined processes, and competitive rates.
- Several customers praised individual agents, such as Mario, Stephanie, and Michael, for their helpfulness and professionalism.
Policy Changes and Claim Experiences
- Some customers reported successful policy changes and claims experiences, including a homeowner who had a smooth roof replacement experience with minimal hassle.
Ease of Process and Communication
- Customers appreciated the agency's efficient process, with some noting that they were able to get new policies in place quickly, often with minimal effort required from the customer.
Negative Experiences
- A few customers reported negative experiences, including poor communication and unhelpful agents, with one customer citing a particularly bad experience with agent Steve Shattuck.
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