Insurance Solutions, Peace of Mind
Welcome to Yates Insurance Services, your trusted independent insurance agency. We are a company that puts our clients' best interests at heart. Our duty is to provide you with the best service and coverage tailored to your specific needs. Our team of experienced insurance professionals has been building lasting relationships with our clients for over 50 years. We understand that choosing an insurance agency is a significant decision, and we are committed to earning your trust by providing you with the best possible coverage at competitive prices. Our goal is to help you secure the proper coverage for all your personal, commercial, and safety consultant insurance needs.
Our Services
At Yates Insurance Services, we offer a wide range of services designed to meet our clients' unique needs. Our services include:
Personal Lines
We offer personalized insurance programs tailored to meet your specific needs, whether it's coverage for your home, auto, valuables, or a personal umbrella. Our goal is to help you secure the proper coverage at a competitive price for all your personal insurance needs. We work with you to design a personal insurance program that provides adequate protection for you and your family. Our team of experts researches the best coverage options based on your needs, and then proposes the company products that meet those needs. Our commitment is to provide you with the advice and guidance you expect and deserve.
Commercial Lines
The success of a business, whether it's a tiny enterprise run out of a basement or a large corporation, is largely dependent on hard work and ingenuity. At Yates Insurance Services, we understand the challenges that businesses face, and we are here to provide you with state-of-the-art coverage and service for your professional liability exposures. We have teamed up with Great American's Executive Liability Division to provide you with broad coverage for maximum protection, very competitive rates, exceptional service, and timely response for your professional liability insurance needs.
Safety Consultants
Our expert brokers are here to provide you with state-of-the-art coverage and service for your professional liability exposures. We have teamed up with Great American's Executive Liability Division to provide you with broad coverage for maximum protection, very competitive rates, exceptional service, and timely response for your professional liability insurance needs.
Why Choose Us?
At Yates Insurance Services, we are an independent insurance agency, and we work for you, not an insurance company. As your insurance agents, it is our responsibility to provide you with the best service and the best coverage at the best possible price. We understand that the value of good insurance doesn't become apparent until you really need it. That's why we are committed to providing you with the advice and guidance you need to make informed decisions about your insurance coverage. Whether it's a minor claim or a more substantial loss, we are here to help you through it. Contact us today to learn more about how we can help you secure the proper coverage for all your insurance needs.
Customer Service: A Tale of Two Stories
The reviews of Yates Insurance are a mixed bag, with some customers praising the company's professionalism and service, while others have had disappointing experiences. Horizon: Setting Expectations
DCaviK Illa's 1-star review reveals a frustrating experience with poor customer service. The customer's car was damaged when a tree fell on it, and Yates Insurance initially denied responsibility, despite the property owner's confirmation that the tree belonged to the client. The customer was left with no choice but to take legal action. This review highlights the importance of effective communication and accountability in customer service.
Paradise: Oases of Good Service
On the other hand, several reviewers have had positive experiences with Yates Insurance. Suzannah Neidert, H. F., Jessica Brand, Jerry Hargrove, and Steve Swinson all gave the company 5-star reviews. They praised the company's professionalism, helpfulness, and friendly staff. These reviewers appreciated the company's consultative approach and knowledge in assessing their insurance needs.
Conclusion
In summary, Yates Insurance's customer service has both strengths and weaknesses. While some reviewers have had issues with communication and accountability, others have had positive experiences with the company's professionalism and service.
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