Protecting You, Your Loved Ones, and Your Assets is Our Top Priority.
At Rockiss Estrada Agency, we pride ourselves on being a full-service, independently owned insurance agency, dedicated to providing our customers with the best possible service and coverage options. With over 20 years of experience in the industry, we have built a reputation for being responsive, knowledgeable, and committed to our clients. We offer a wide range of insurance solutions for individuals and businesses, including Auto, Home, Life, Business, and Health insurance.
Our Services
At Rockiss Estrada Agency, we understand that every client has unique insurance needs. That's why we offer a personalized approach to insurance planning. Our team of experienced agents works closely with clients to understand their specific needs and requirements, providing customized insurance solutions that meet their unique needs. We represent top-rated insurance companies, offering a wide range of products and coverage options, including:
- Auto Insurance: We offer a variety of auto insurance options, including liability, collision, and comprehensive coverage, as well as specialized policies for motorcycles, vans, and trucks.
- Home and Property Insurance: Our home and property insurance policies provide comprehensive coverage for your home and personal belongings, as well as liability coverage in the event of accidents.
- Life Insurance: We offer a range of life insurance policies, including term, whole, and universal life insurance, providing your loved ones with financial security in the event of your passing.
- Business Insurance: Our business insurance solutions include general liability, business owner's policies (BOP), workers' compensation, and disability benefits liability (DBL), providing your business with the protection it needs to thrive.
- Health Insurance: We offer a range of health insurance options for individuals and families, including temporary and short-term coverage, as well as disability and long-term care insurance.
- Umbrella Insurance: Our umbrella insurance policies provide additional liability coverage in the event of an unexpected accident or disaster.
- Pet Insurance: For our furry friends, we offer pet insurance policies that cover unexpected veterinary expenses.
Why Choose Us
At Rockiss Estrada Agency, we pride ourselves on our commitment to exceptional customer service, responsiveness, and providing personalized insurance solutions that meet our clients' unique needs. We are licensed in multiple states, including New York, New Jersey, Pennsylvania, Connecticut, and Florida, making us a convenient and accessible choice for clients across the region. Whether you're looking for insurance for your home, business, or auto, we're here to help.
Our Mission
Our mission is to provide our clients with the best possible insurance experience, delivering personalized service, expert guidance, and comprehensive coverage options. We are dedicated to building long-term relationships with our clients, providing them with the peace of mind that comes with knowing they have the right insurance coverage in place. Contact us today to learn more about our insurance solutions and how we can help you achieve your personal and business goals.
Phone Issues and Poor Customer Service
The first reviewer, Zulay Demora, gave the agency a 1-star rating. They experienced numerous phone issues, with the phone always ringing and never getting answers. When they finally managed to speak to someone, Jenette, they found her to be incompetent. Zulay worked in the automotive industry and has dealt with multiple agencies before, but they found Rockiss to be the worst experience. They warn others not to invest their hard-earned money in this agency.
Exceptional Service and Quick Transactions
On the other hand, reviewers Elizabeth Palmasano, Pam Delcar, and Maribel I. had positive experiences with Rockiss. They all gave the agency 5-star ratings. Elizabeth was able to buy a new car and add insurance in under an hour, thanks to the agency going above and beyond. Pam appreciates how Rockiss makes each customer feel valued. Maribel raves about the awesome customer service, ease of use, and availability of the agency, which can even help customers save money.
Conclusion
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