We care about what's important to you.
At Younts Insurance Agency, we pride ourselves on being a leading insurance agency that delivers personalized service, flexibility, and expert advice to individuals, families, and businesses across North Carolina. Our agency has been serving the community for years, and we're proud to have built a reputation for being trustworthy, reliable, and dedicated to our clients' needs.
Our Services
At Younts Insurance Agency, we offer a wide range of insurance products and services to cater to your unique needs. We have a vast network of insurance companies, allowing us to provide you with a diverse range of options to choose from. Our insurance products and services are designed to protect your assets, provide peace of mind, and give you financial security.
Insurance Products and Services
- Commercial Insurance: We offer commercial insurance products and services to businesses of all sizes, from small startups to large corporations. Our commercial insurance products cover various aspects, including business interruption, property damage, liability, and more.
- Personal Insurance: We offer personal insurance products and services to individuals and families, including auto, home, motorcycle, boat, and other types of insurance. Our personal insurance products are designed to provide financial protection, peace of mind, and security.
- Bonds: We offer bond services to businesses and individuals, providing financial guarantees and security for various transactions.
Client Portal
At Younts Insurance Agency, we understand the importance of staying connected and having control over your insurance information. That's why we offer our online client portal, YIA24. This innovative platform allows you to access your insurance information online, 24/7, from any device. With YIA24, you can:
- View and manage your insurance policy information
- Check the status of your claims
- Report claims and track their progress
- Access your account information and policy documents
- Change or modify your account information
- View a list of certificate holders and account contacts
Claims
If you've experienced a loss or need to file a claim, we're here to support you. Our dedicated claims team is committed to handling your claim quickly, fairly, and with minimal disruption to your life. We have partnerships with numerous insurance carriers, providing 24-hour direct claim reporting services. For more information on our claims process, please visit our website.
Client Support
At Younts Insurance Agency, we're committed to providing exceptional client support. Our friendly and knowledgeable staff are always available to answer your questions, address concerns, and provide solutions tailored to your needs.
Get Started
At Younts Insurance Agency, we're dedicated to providing you with personalized service, flexibility, and expert advice. Whether you're an individual, family, or business, we're here to help you achieve your insurance goals. Contact us today to learn more about our insurance products and services.
Poor Customer Service and Cancellation Issues
Yountz Insurance has received several negative reviews highlighting poor customer service and unexpected policy cancellations. One reviewer, Gary Brown, had his policy canceled without notice, causing him to run his business without insurance, putting his 34-year-old business at risk. Another reviewer, Tonya Lowery, had a terrible experience while trying to purchase a new policy, citing rude employees who couldn't answer their questions and failed to follow up on their inquiries.
Office Hours and Accessibility
Another reviewer, Chris Cox, noted that the office is only accessible by phone since the Covid-19 pandemic, which he finds inconvenient.
Positive Experiences
However, many reviewers had positive experiences with Yountz Insurance, praising employees such as Missy, Jeremy Haynes, and Beth for their excellent customer service, professionalism, and ability to find the best policies for their needs.
Best and Worst of Yountz Insurance
While some reviewers had disappointing experiences, others found the agency to be responsive, caring, and willing to go above and beyond to address their needs. The best and worst of Yountz Insurance seems to depend on the individual representative handling the account.
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