Protecting You and Your Loved Ones for Years to Come
At Lord & Associates, we understand that finding the right insurance policy can be overwhelming. That's why our dedicated team of insurance professionals is here to help you navigate the complex world of insurance. With years of experience and a vast knowledge of our many carriers, we are equipped to shop for the best policy to suit your needs. Our job is to help you make informed decisions about your insurance options, answer any questions or concerns you may have, and provide you with exceptional customer service.
Our Mission
Our mission is to provide our clients with the highest level of service, expertise, and personalized attention. We take the time to understand your unique needs and goals, and then work tirelessly to find the perfect policy to protect you and your loved ones. We believe that everyone deserves to have peace of mind, and we're committed to helping you achieve that.
Our Services
We offer a wide range of insurance products and services, including:
- Auto Insurance:Protect yourself and your vehicle with our comprehensive auto insurance policies.
- Homeowners Insurance: Safeguard your home and personal belongings with our homeowners insurance policies.
- Business Insurance: Protect your business with our commercial insurance policies, including liability, workers' compensation, and more.
- Life Insurance: Ensure the financial security of your loved ones with our life insurance policies.
- Health Insurance: Get the coverage you need to stay healthy and happy with our health insurance policies.
- Bonds: Secure your business with our bond insurance policies.
What Sets Us Apart
At Lord & Associates, we're committed to providing our clients with exceptional service, expertise, and personalized attention. We take the time to understand your unique needs and goals, and then work tirelessly to find the perfect policy to protect you and your loved ones. Our dedicated team of insurance professionals is here to help you every step of the way, and we're dedicated to providing you with the highest level of service and support.
Testimonials
Don't just take our word for it! Our clients rave about our exceptional service and personalized attention. Check out what some of our satisfied clients have to say about us:
- "I love having my car insurance through them. No problems and a wonderful staff." - Erica Blood
- "Great company. Alec is by far the best guy I've ever had to deal with when it comes to insurance. He's honest and upfront." - James Crowe
- "Lord & Associates is fantastic! Our agent, Lisa, has gone above and beyond helping us with a list of things this year with both home and auto insurance." - Sarah Minna Boyd
Overall Experience
The reviews for Lord & Associates Insurance vary widely, ranging from extremely positive to extremely negative. While some customers have had excellent experiences, others have been disappointed with the company's service and policies.
Positive Reviews
A number of reviewers have praised the company's affordability, staff, and agents. Authors Andre Wright, Sarah Minna Boyd, Erica Blood, James Crowe, and Justin Richardson all gave the company 5-star ratings, with Andre Wright stating that it is the "most affordable insurance I've seen so far in Covington" and Sarah Minna Boyd praising agent Lisa's helpfulness. Erica Blood and James Crowe also complimented the staff, with James Crowe singling out agent Alec as being "honest and upfront." Justin Richardson had a particularly positive experience with agent Damion, who he praised for being "very thorough" and sending documents via email.
Negative Reviews
However, not all reviewers have been satisfied with their experience. Ken Mullins gave the company a 1-star rating, stating that he never received a call back from the office after inquiring about quotes. Yasmine Horton also gave the company 1 star, stating that she had worked with them for three years but switched to another insurance due to "careless management" and was forced to call multiple times to cancel her policy. Jessica Yang gave the company 4 stars, but expressed dissatisfaction with the front desk staff and discovered better rates with another insurance company.
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